Popping Sound, MBP 2016

I have heard a strange noice from my MBP, and am not sure if this is expected or not. Model is MacBook Pro 2016 with Touchbar, 15 inch, Radeon Pro 460, 2.9GhZ i7, 2TB SSD.


The sound occurs rarely, there may be several days or more straight that I don't hear it, though when it occurs, it may happen 2-3 times in a half hour period. There is no association I can make with what I'm doing at the time, so I'm unable to recreate it. The sound is a single hollow "popping" noise, similar to if you slowly squeeze a plastic bottle until it crinkles. The sound is not very loud, but clearly audible, and sounds as if it is coming from approximately behind the trackpad. I've had no other notable problems with this computer to date, have made no modifications to any hardware, or used it in any abnormal way.


I'm not terribly bothered by the sound itself, but I'm aware that the battery is located roughly behind the trackpad, and I worry that an expanding battery might sound like this. The case is not flexed or distorted in any way, there is no abnormal heat being generated, and no smoke, smells, or fumes. I think this is unlikely to be the cause, but is serious enough that I would like an alternative explanation before I disregard it. Alternate explanations might be abnormal activation of haptic feedback, or flexing of internal components as adhesives or seals continue to cure since manufacturing (laptop manufacture date 12-19-2016). The OS X battery status is "Good", "No errors", Simplo model bq20z451, battery manufacture date 12-2-2016.


Thanks for any help!

MacBook Pro with Retina display, macOS Sierra (10.12.2), 15 Inch, Radeon Pro 460, 2.9GHZ i7

Posted on Jan 12, 2017 11:04 AM

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Question marked as Top-ranking reply

Posted on Sep 13, 2017 9:01 AM

After numerous visits to the apple Service Centre I was able to convince them to replace my display. Got my laptop back today with a brand new display.

My initial tests confirm that replacing the display has fixed the popping sound issue.

I have also noticed that the new display does not make any noises when pressed against at the bottom of the screen. The new display feels more sturdy. Hopefully the issue won't reoccur again after extended usage. Fingers crossed!!


I urge everyone having this issue to be persistent and get the display replaced.


A big thanks to everyone who updated this thread, It was very helpful in getting the problem fixed!

874 replies

Mar 26, 2018 1:55 PM in response to Marcelo269

The screen is absolutely the problem. I had the notorious popping, and luckily a couple missing pixels on the display so they replaced it because of that issue. The screen and the aluminum top are one a one piece replacement. The noise is most annoying, but I don't think it hurts the unit.

Why not print out a bunch of these postings of people who had the problem resolved and take them to Apple along with deep insistence that you see the store manager.

Jun 7, 2018 8:25 AM in response to Michael DN

Hello everyone,


I had this same issue -> The not so frequent popping sound near the left side of the keyboard (was not able to figure exact spot though). I went to Apple Genius store and gave it to them and I got the macbook pro back today. The way I used to reproduce the noise is I usually run Xcode -> Run a heavy program, Unity -> start a game, open animation software and start it, and thats how the macbook starts its fan as heats up. Though all this is not necessary, this was my guaranteed process to make me hear those pop sound once in 4-5 mins.
Now I tried running those apps, I didn't heard any popping sound.

The repair sheet tells that they replaced -"Display Assembly".


I dont know how that is connected with the sound near left speaker but I think my mbp has stopped making that weird noise. However, its only 15mins of use after the shipment got delivered. I will update this if I listen the sound again.

Jun 18, 2018 7:57 AM in response to mattrogers

The Apple Store took my computer without issue. I would recommend first chatting with support and explaining everything in detail to them, let them schedule the service appointment. They can actually ship the computer back to you. They can even ship you a box to send the computer to them but I dont know if they do that for all countries.

Sep 8, 2018 4:40 PM in response to Michael DN

Along with popping sound issue, I have been suffering from a sleep and wake problem on my MacBook 2016 with touch bar.

It won't wake from sleep without a system crash.

I tired every possible solution. Nothing worked. Apple certified "computer repair shop" that I took my mbp to, told me nothing but some bs about it. Then I made an appointments with apple care that I had to reschedule. Then I missed the appointment. (I work long hours)

Finally I started thinking that both issue may be related and I started a research about "popping sound" problem.


Today I have found Terry-Lambert on Quora who says on a post that popping sound is related to power management system and it occurs when power management system turns the sound off and on.

He suggest to run the following shell script on terminal

  1. #!/bin/sh
  2. whiletrue
  3. do
  4. sleep 10
  5. say " "
  6. done

I have been testing for the last two hours. I haven't had a sleep and wake issue yet. No popping sound at all. However, my battery is running a little faster.

Feb 3, 2019 10:26 AM in response to Michael DN

I have had this problem repeatedly since my first machine in October 2016. They replaced the screen, then it came back, then they replaced the logic board, SSD, and external casing... and surprise, it came back again, with the addition of a weird popping noise coming from the L speaker. At that point they didn't know what to do and swapped my computer out for a new replacement. Subsequent machines had a blown L speaker with crackly / static sound distortion despite my never turning the volume past say 70%, and also developed the original popping noise coming from the display. Long story short, I have had my $3,500 laptop replaced THREE times and it's back being serviced AGAIN now. This is a COMMON PROBLEM... as there are over 2,800+ other people who have clicked "I have this problem too" on this support page thread.


There should be a MASSIVE recall of these laptops in which they either fix the display assembly, hinge, and speakers, or just release an updated version of the machine with a different design that addresses the issue and swap them out for people a la VW diesel emissions recall.


I love Apple but this process is driving me crazy and is consuming a lot of my time, especially considering the nosebleed prices I fork over for their products. Having gone without my laptop for collective weeks during the multitude of repairs, I now just buy a new laptop to use as a "loaner" and return it once I receive my machine back from repairs. Yes, this is a crazy and absurd process to have to go through. I haven't seen any formal acknowledgement / recall program from Apple regarding the issue. If anyone reading this is still having the problem and are out of warranty, I would take it to a Genius Bar and show them this thread that describes the problem we're having and shows that over 2,800 other customers are having the same problem. They should be willing to replace the display again for you and if not, I would just politely ask to discuss the matter with the store manager. Explain everything to the manager - the recurrent nature of the issue, the time and productivity you've lost trying to address it, and the fact that it is a COMMON problem for which their company has yet to offer a definitive solution. Here's to hoping they formally acknowledge the issue and decide to make it right for their customers. I should have a trophy for the number of hours (read: DAYS) I've spent at the Genius Bar dealing with this problem.

Aug 28, 2019 8:04 AM in response to bricolages

"I am simply after an official response or acknowledgement that the problem exists and a simple description outlining the cause of the problem "

": "Bring your macbook in for repair and we'll replace the adhesive in the screen for $(price), which will remove the intermittent popping noises")."


I had a 2016 MBP (which I mentioned earlier) and experienced the popping noise. Apple replaced the display assembly and the popping noise was gone completely. I didn't need an official statement. For what? When companies acknowledge/admit things publicly all that does is cause an uproar (which it sounds like what you're hoping for) which would lead to class action lawsuits and force the company to repair the problem free of charge for people who are out of warranty.


" a browse through the most recent posts in this discussion suggests that many others experiencing this problem with post-2018 Macbook Pros."


Due to Fedex messing up the shipping my MacBook was damaged and Apple replaced it with a 2017. Not a single popping sound. I decided to upgrade and now I have a 2018 MBP and once again no issues with popping sound. At least I have experience with all 3 versions and there's been no reports of a 2019 having this issue.



Oct 23, 2019 7:13 AM in response to brentg33

My understanding is that it's the screen and the way it fits within the lid. There is flexing here when there is heat or when opening and closing the lid. The popping is random, but can happen without touching anything due to the stresses caused by heat. Mine does it but I let it go as I couldn't afford to be without it and wasn't convinced it would get sorted without another issue occurring.

Nov 25, 2019 9:25 PM in response to zozomester

Update to my MacBook pro repair.

I brought it back into the Apple store....

The genius bar at the store wanted to keep the machine for a few days to see if they could pinpoint the issue before sending away for repairs.

After about 3 days, i called the store.....they still had it and the staff said they could not replicate the noise.

I asked them to send it off for the second time in about two weeks...(they replaced the fans - that didn't fix it)

Got it back a few days later, they work receipt show a replaced display assembly.

Problem seems to be fixed.


Thanks to all here for their advice,

Brent

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Popping Sound, MBP 2016

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