Popping Sound, MBP 2016

I have heard a strange noice from my MBP, and am not sure if this is expected or not. Model is MacBook Pro 2016 with Touchbar, 15 inch, Radeon Pro 460, 2.9GhZ i7, 2TB SSD.


The sound occurs rarely, there may be several days or more straight that I don't hear it, though when it occurs, it may happen 2-3 times in a half hour period. There is no association I can make with what I'm doing at the time, so I'm unable to recreate it. The sound is a single hollow "popping" noise, similar to if you slowly squeeze a plastic bottle until it crinkles. The sound is not very loud, but clearly audible, and sounds as if it is coming from approximately behind the trackpad. I've had no other notable problems with this computer to date, have made no modifications to any hardware, or used it in any abnormal way.


I'm not terribly bothered by the sound itself, but I'm aware that the battery is located roughly behind the trackpad, and I worry that an expanding battery might sound like this. The case is not flexed or distorted in any way, there is no abnormal heat being generated, and no smoke, smells, or fumes. I think this is unlikely to be the cause, but is serious enough that I would like an alternative explanation before I disregard it. Alternate explanations might be abnormal activation of haptic feedback, or flexing of internal components as adhesives or seals continue to cure since manufacturing (laptop manufacture date 12-19-2016). The OS X battery status is "Good", "No errors", Simplo model bq20z451, battery manufacture date 12-2-2016.


Thanks for any help!

MacBook Pro with Retina display, macOS Sierra (10.12.2), 15 Inch, Radeon Pro 460, 2.9GHZ i7

Posted on Jan 12, 2017 11:04 AM

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Posted on Sep 13, 2017 9:01 AM

After numerous visits to the apple Service Centre I was able to convince them to replace my display. Got my laptop back today with a brand new display.

My initial tests confirm that replacing the display has fixed the popping sound issue.

I have also noticed that the new display does not make any noises when pressed against at the bottom of the screen. The new display feels more sturdy. Hopefully the issue won't reoccur again after extended usage. Fingers crossed!!


I urge everyone having this issue to be persistent and get the display replaced.


A big thanks to everyone who updated this thread, It was very helpful in getting the problem fixed!

874 replies

Mar 8, 2018 11:32 AM in response to Michael DN

Same issue here. 2016 15" MacBook Pro with the 460 graphics. Popping sound. It happens:

70% of the time I open the laptop for the first time that day

~30% of the time I open and close it

Can push on the "MacBook Pro" and get it to pop, but not as loud

Can push the top of the laptop on the opposite side of the "MacBook Pro" logo and get it to pop (but not as loud)
when it is open at 90º (This is 100% reproducible if I first push on the bottom of the hinge up parallel to the screen).

It will randomly pop just sitting on my desk and I am not working on it. Brought it to apple, he said he can replace the screen for about $575 ( I am in the US) with no guarantee that will resolve the issue. Said no thanks.


Does this issue lead to premature failure or other hardware issues? The popping doesn't bother me that much, other than my concern for the $3600 laptop. My 2006 white MacBook still works fine.

Jul 21, 2018 2:30 PM in response to Michael DN

I took mine in after having the Apple Store order the parts (it took more than 10 days to get them in). After 3 days the top case and screen were replaced. I got it back home and after about a week, the popping came back as before.

So now I need to lose more editing time waiting for it to get "fixed" again - if they will take it in again (oh they better take it again).

I am really missing my 2015 model 15" MBP these days.

Feb 11, 2019 7:36 AM in response to ACA25

It's strange how naive Apple can be about these things. Whilst realising they must keep an open mind, the popping noise from the early MacBook Pro 2016 models is well documented. Mine has had it from the start but I decided I could live with it. It's heat related and only bothers me when I think about the price versus this sort of issue! I can't really afford to be without the machine but if I thought the whole thing was going to die I still have a John Lewis extended warranty.


Reading endless comments here describing 'Genius' bars as not knowing what the problem is suggests they may be doing a 9-5 job on the product. I have asked quite a few Apple Store employees about their own Apple equipment only to find they own very little and it's often quite dated. Unless you really live and take an almost unhealthy interest in the products then it's going to take a lot of training to identify these issues.


During my last visit to an Apple store we played role reversal where I told the assistant all about the value of the now defunct Airport Express. They simply had no idea about the wider picture. I have found the same on support calls. Very helpful language but often not a deep understanding of the product.


This is not really a serious criticism. It's the same across many complex areas such as musical instrument manufacture. There are really only a handful of people who fully understand acoustics in relation to instrument design. Finding the right person is key I would suggest.

Mar 12, 2019 9:26 AM in response to techny.noob

Right, and that's the model I had, so I was definitely searching about how many people had this popping sound. I referenced Macrumors since more people post there. 99% of them reporting this problem were right out of the box. It's a defect in the display. It shouldn't take over a year for it to happen. It should easily show up within the first 12 months. I cannot reiterate enough that anyone spending upwards of $3000 for a computer should buy extended warranty no matter the manufacturer.

Mar 30, 2019 9:08 AM in response to DPJ

Hello I have seen in other forums that several users have the same problem. some change the screen and others the motherboard and even they have changed the equipment but the sound returns to the time later. in conclusion they suggest that the model has a problem in the hinges of the screen. draw your own conclusions ..

greetings

Sep 9, 2019 8:22 AM in response to PanchoMac

"They have no information about the popping sound. "


Well that's something you'll have to deal with because I, as well as many others on Macrumors had the popping sound and Apple replaced our display assemblies and that resolved the issue, so I'm not inclined to accept what you're saying as truth because what you wrote is hearsay. I don't go by hearsay, I go by facts and as a customer I got my display replaced and Apple was well aware of the problem. If they weren't aware of the problem then why would they choose to replace my display? Hmm???

This issue affected the 2016 MBP. It's getting close to year 2020, so if you're saying that Apple doesn't know anything about this problem after 4 years but has been fixing the issue by replacing the display assembly then I'm not at all believing your hearsay. There's a lot of new accounts here with some colorful stories...


"Do you have the case ID to track history???


You've gotta be kidding. That's my personal repair information. I'm not going to share that over the internet.

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Popping Sound, MBP 2016

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