Missing Contacts - MacOS 10.12.2

My contacts are missing since the upgrade to MacOS 10.12.2. Does this indicate that the upgrade did not complete properly? How do I back out the upgrade?

iMac, macOS Sierra (10.12.2)

Posted on Jan 12, 2017 1:15 PM

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Posted on Sep 2, 2017 8:42 AM

UPDATE: figured what happened. Went to the original Software in my system folder, say there was data their, clicked it open and all data was there. Apparently, the alias that was on my desktop lost it's link during the upgrade. Created new alias and all is fine.

10 replies

Jan 15, 2017 12:41 AM in response to benjamin s.

  1. Check for updates to your iPhone, iPad, iPod touch, Mac, or PC. To use iCloud, your devices need to meet the system requirements.
  2. See if the date and time settings on your iPhone, iPad, iPod touch, Mac, or PC are correct.

An article : Get help using iCloud Contacts, Calendars, or Reminders - Apple Support

You can sign into your I cloud account & by entering your I cloud id & password , click on settings just scroll down & click on restore contacts .


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User uploaded file

Jan 12, 2017 3:14 PM in response to benjamin s.

I recently had a similar situation happen. Not when I upgraded to 10.12.2, but a short while later when I activated a new i-Phone and a new i-Pad. It turns out the contacts that were on the i-Mac appeared on the i-Pad. I have no idea how or why that happened, but simply going into Preferences on the i-Mac and making sure there was a check in the box before "Contacts" solved the issue. Perhaps you have something similar going on.

Jan 17, 2017 5:12 PM in response to rkaufmann87

I've done all these things and nothing, no contacts at all! I went into my backup drive, found the last previous folder, Jan. 7th, coincidentally, but there is no place on my iMac where it should go! I see no Library file under my user name, no current Contacts file, nothing. Could the OS just be defective (as it takes me 20-30 seconds every time I want to open Preview, or Text Edit, or any file, etc., ever since I upgraded to 10.11.6) and I should just do a reinstall?

This is very frustrating have ZERO CONTACTS accessible to me. I even made a copy of the previous one, sitting here, but have no idea where it can go! This is really, really frustrating


I signed into my iCloud, and see nothing that says "Settings" much less Restore Contacts...

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Missing Contacts - MacOS 10.12.2

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