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iPhone not charging but showing lightning symbol??

M using iPhone 5s which is 10 months old and updated to ios10.1 version n now it's showing lightning symbol but it is not charging. I tried rebooting it using home n lock screen to but nothing is working???

Posted on Jan 14, 2017 8:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2017 9:48 AM

Hi


Follow the steps here, as appropriate, including checking the charging port on your iPhone for any debris or lint:



Ensure also that you are using either a genuine Apple cable or an Apple-certified / MFi cable. If you are already doing so, try instead using another such cable. Apple also recommends using genuine Apple USB Power Adapters.


If necessary, contact Apple Support, make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance.

1 reply
Question marked as Top-ranking reply

Jan 14, 2017 9:48 AM in response to Deepa___gowda

Hi


Follow the steps here, as appropriate, including checking the charging port on your iPhone for any debris or lint:



Ensure also that you are using either a genuine Apple cable or an Apple-certified / MFi cable. If you are already doing so, try instead using another such cable. Apple also recommends using genuine Apple USB Power Adapters.


If necessary, contact Apple Support, make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance.

iPhone not charging but showing lightning symbol??

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