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Billing problem with a previous purchase.

Some time ago i bought a app and now when u want to update it it says that there is a billing problem with a previous purchase and i must change the payment method. I know that i must add a different card where i have money, but what if i don't have another card either a money left in my card.
Truly i deleted the app by hopping that I can install it from different ID account, but i failed it, and now i can't reinstall it in my own ID account. Please help!!!

iPhone 6, iOS 10.0.1

Posted on Jan 15, 2017 10:46 AM

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Posted on Jan 15, 2017 10:48 AM

Hi


As there is a billing problem with a previous purchase, follow the instructions here:



If you still need help, contact iTunes Support:


Contact - Official Apple Support

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Question marked as Best reply

Billing problem with a previous purchase.

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