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Time Machine Backup missing folders in library

Hi,


I am using Time Machine to back up my data to a external hard drive. When I compare the hidden user library folder on my Mac with the same folder on my external hard drive (backed up with Time Machine), there is one important folder missing on the external hard drive (Application Support). I need this folder in my backup because it contains some important stuff. I really don't understand why this is happening. Any ideas? Thanks!

iMac, OS X El Capitan (10.11.6)

Posted on Jan 16, 2017 4:14 AM

Reply
21 replies

Jan 16, 2017 5:03 AM in response to schlawunzius

It probably is in the TM backup: it is a bit dependant on how you want to get to it, I suppose.

Open Finder in your mac, go to the HomeFolder or the StartupDisk (depending on which Library you want to "visit").

Do not go "deeper" in the Finder !

Then select Enter TimeMachine in the TM icon, and the Finder shows up in the TM backup window.

Then choose a time before "now"; then select Library in the TM window Finder, then you will see the Applications support folder in there.

Jan 17, 2017 6:23 AM in response to schlawunzius

hmmmm, interesting. It should be there, maybe it is hidden.

1. Is there anything in the "Privacy" tab in the TM prefs? If yes, make a screen copy of that tab and post it.

2. With the use of a Terminal (in Utilities) command you can make hidden files visible:

open Terminal, then copy/paste the following two commands after the $ sign and enter after each command:

defaults write com.apple.Finder AppleShowAllFiles YES

and then

Killall Finder

(we make the files hidden again later by doing the same commands but replacing the YES with NO)



After that restart the Finder and search in the same way as I said above. You will see all files including the hidden ones.

Is the Applications Support folder there now?

Jan 18, 2017 1:50 AM in response to schlawunzius

I tried to find out what you did, I can not get the same result as you: the ApplicationSupport stays visible in the TM backup...

Which Applications folder did you exclude in the beginning:

the one in the Finder Navigation bar, or the one in the HomeFolder, or the one in the StartupDisk Finder Window (this one is the same as the Finder Navigation bar here).

Jan 18, 2017 2:36 AM in response to Lexiepex

In the beginning I excluded the Applications folder in the Finder Navigation bar, not the one in the HomeFolder. And in my backup I can see the ApplicationSupport folder in the main Library folder (Macintosh HD/Library/…), but I can not see the ApplicationSupport folder in my user Library (HomeFolder/Library/…), which is the important one in my case.

Jan 18, 2017 3:25 AM in response to schlawunzius

OK, that was correct, these folders Applications in the HomeFolder and in the MacintoshHD folder are not the same, that also goes for the ApplicationSupport Folders.

Did you do the exclusion of the Application Folder from the beginning (I am interested why you did that at all) ?

If not, does the TM backup contain the ApplicationSupport Folder from an old date?

As I said I can not simulate your issue.


I checked the permissions in my mac with (see the post of dot.com):

ls -lae@ /Applications | head

and the result is the same as dot.com:

total 352

drwxrwxr-x+ 67 root admin 2.2K Jan 18 09:55 ./

0: group:everyone deny delete

drwxr-xr-x@ 38 root wheel 1.3K Jan 18 11:06 ../

com.apple.finder.copy.checkpoint#N 8B

com.apple.finder.copy.source.inode#N 8B

com.apple.finder.copy.source.volumeuuid#N 36B

user.nalp6b0 2.0K

-rw-rw-r-- 1 root admin 30K Jan 18 11:04 .DS_Store

-rw-r--r-- 1 root wheel 0B Jul 31 00:56 .localized


a basic, but important, difference is that you have two lines giving you mores permission to act on folders:

1: group:everyone allow list,add_file,search,add_subdirectory,delete_child,readattr,writeattr,readextat tr,writeextattr,readsecurity

and

1: group:everyone allow read,write,append,readattr,writeattr,readextattr,writeextattr,readsecurity


I don't know how or why you did that, but it may be important (as Barney thinks also).

Another point is that some non-Apple apps will not run correctly when the ˜/Library/ApplicationsSupport Folder is not there, but you don't notice because it is on your mac, but not in the TM backup.

If you did not do it yourself, this can be caused by a compromised or illegal third party app/tool/preference.

Lex

Time Machine Backup missing folders in library

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