Newsroom Update

New features come to Apple services this fall. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Photo Albums disappear

I have reorganised all my Photo albums. Now most of them have vanished from Photo on any device, including iCloud. The individual images have not been lost, but most Albums have. What can I do to recover the Albums? Thanks.

MacBook Pro (15-inch, Late 2016), macOS Sierra (10.12.2)

Posted on Jan 17, 2017 11:05 AM

Reply
Question marked as Best reply

Posted on Jan 17, 2017 1:11 PM

Are you using iCloud Photo Library on your Mac and did you just enable iCloud Photo Library on an iPad or iPhone?

Whenever I enable iCloud Photo Library on my iPhone or iPad, most of my albums, smart albums, and folders vanish from my Macs. This bug is persistent. It just happened again on my Macs after I enabled iCloud Photo Library again on my iPhone. If that should be the problem, you can restore the albums by storing the Photos Library from your Time Machine backup. But this will result in uploading the library again to iCloud.

16 replies

Photo Albums disappear

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.