How can I remove MyWay from my iMac

Question

Level 1

6 points

How can I remove MyWay from my iMac

I downloaded a weather app. and the MyWay search engine got installed at the same time. And I have no idea how to remove it. I would appreciate some help if possible. I am running an Imac 3.06 core 2 Duo. With OS 10.6.8. And Firefox 48.0.2 browser.

Posted on Jan 24, 2017 5:20 AM

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Answer 1

anonyme4321

Level 6

17,275 points

Jan 24, 2017 6:21 AM in response to Duelin

Hi,

From the Safari menu, select “Preferences".
In the Safari Preferences window, click the “Extensions” tab. Find any unknown plugin, then click on the “Uninstall” button.
Known malicious extensions: Searchme , MacSaver, MacVX (and variants like MacVaX), MacCaptain, MacPriceCut, SaveOnMac, Mac Global Deals or MacDeals, MacSter, MacXcoupon, Shop Brain (or variants like SShoP Braaiin), PalMall, MacShop, MacSmart, News Ticker Remover, Shopper Helper Pro, Photo Zoom, Best YouTube Downloader, ArcadeYum, Extended protection, Video download helper, FlashFree or GoldenBoy.
Next, select “Preferences“, go to the “General” tab and change the “Default Search Engine” to Google. Then, in the “General” tab, find the “Home Page” and change it to “google.com”.

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Answer 2

anonyme4321

Level 6

17,275 points

Jan 24, 2017 6:50 AM in response to Duelin

In the Firefox’s address bar type: about:support, then click on Enter.
Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.
To continue, click on the “Reset Firefox” button in the new confirmation window that opens.
Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“.

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Answer 3

Duelin Author

Level 1

6 points

Jan 24, 2017 6:44 AM in response to anonyme4321

I followed your instructions and there was no plugins in the extensions tab. It seems that it only affect Firefox which I use all the time. When I was searching on the web how to remove it. They say it is a type of malware. I use this computer for my financial transactions so you can see my concerns.

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Answer 4

Duelin Author

Level 1

6 points

Jan 24, 2017 7:30 AM in response to anonyme4321

Anonyme sorry that I haven't thanked you for your response and help. You don't know how much i appreciate it. I am in my middle 70s and all this technology has kind of passed me by. I even had a problem getting back to this site. So in situations like this I need all the help I can get.

Anyway I followed your instructions. There was no Reset Firefox button. On mine there is a Refresh Firefox button. I tried that and it seems to have worked. That MYWay was sitting on the new tab button. So every time I needed a new tab that would pop up. And god only knows what it was doing.

So thanks millions I really appreciate your time.

Thanks Again

Duelin

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Answer 5

anonyme4321

Level 6

17,275 points

Jan 25, 2017 3:04 AM in response to Duelin

Glad I could help 🙂

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