My Airpods are intermitently skipping during music playback?

My Airpods paired with my iPhone 7 plus skip during music playback. Sometimes some bad there is static and a long pause. Tried pairing to my iPad pro. Music has no issues wondering if there is an issue in iOS with the Bluetooth.

AIRPODS

Posted on Jan 24, 2017 11:22 AM

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Posted on Nov 29, 2017 3:40 PM

I had the same issue. I found this page about resetting AirPods to Factory Default. So far so good.


https://gearpatrol.com/2017/04/03/factory-reset-apple-airpods/


1. Go to Bluetooth settings on your device. Forget your AirPods.

2. Make sure both AirPods are in their case. Open the lid so you can see the indicator light.

3. Hold the button on the back of the case until the light starts flashing amber. (Some Apple forum threads say this should take 3–5 seconds, but on my AirPods it took about 15 seconds.)

4. After the amber light blinks three times, release the button and close the lid.

5. Place your AirPods adjacent to your iPhone and hold the button on the back of the case again. A pairing screen should appear on your iPhone. Press “Connect” and you should be good, with both AirPods should work properly together again.

9 replies
Question marked as Top-ranking reply

Nov 29, 2017 3:40 PM in response to shortyadam

I had the same issue. I found this page about resetting AirPods to Factory Default. So far so good.


https://gearpatrol.com/2017/04/03/factory-reset-apple-airpods/


1. Go to Bluetooth settings on your device. Forget your AirPods.

2. Make sure both AirPods are in their case. Open the lid so you can see the indicator light.

3. Hold the button on the back of the case until the light starts flashing amber. (Some Apple forum threads say this should take 3–5 seconds, but on my AirPods it took about 15 seconds.)

4. After the amber light blinks three times, release the button and close the lid.

5. Place your AirPods adjacent to your iPhone and hold the button on the back of the case again. A pairing screen should appear on your iPhone. Press “Connect” and you should be good, with both AirPods should work properly together again.

Sep 23, 2017 10:10 PM in response to shortyadam

I had the same issue, was ready to return them, did the connect and disconnect thing a few times, to no avail. If you go to Settings > Bluetooth > find Airpods in list > blue I in circle > shut off Automatic Ear Detection - worked for me, just have to turn music off and on manually now instead of it turning on when it touches my ear skin. I double tap my left ear to play/pause. Hope it works for you.

Jan 25, 2017 9:28 AM in response to shortyadam

Hi there, shortyadam.

Welcome to the Apple Support Communities and thanks for your question about your AirPods skipping, playing static, and having long pauses during music playback. Nothing like skipping a beat to affect your music-listening pleasure. I'm happy to help today.

My first recommendation would be to un-pair and then pair the AirPods with your iPhone.

To remove the AirPods from your iPhone:
  1. on your iPhone open the Settings app
  2. select Bluetooth
  3. under MY DEVICES select the (i) next to the AirPods
  4. select Forget This Device
Then pair your AirPods again.

Use your AirPods

Please let me know if this resolves the AirPods skipping music for you.

Kindly.

Feb 21, 2017 1:04 PM in response to shortyadam

I'm having the same problem. Airpods work great on iPad. I connect them to my iPhone and the music lags and skips around. Just started happening. I've unpaired and re-paired them and that didn't work. I've reset network setting and that didn't work. I'm working with an Apple support rep and I'm sure now they will want me to restore my iPhone to factory settings, which I'm not doing. I haven't done anything different today compared to yesterday when they were working fine.


Someone please help. These things were too expensive not to work correctly.

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My Airpods are intermitently skipping during music playback?

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