Recovery of iCloud /email/ password

Hello, so, I cannot for the life of me remember what my iCloud email password is. Yes, iCloud email, not Apple ID, not iCloud storage.


I have full access to my Apple ID and iCloud storage via my phone (I own a Dell laptop, not a MacBook), but I can't access my iCloud email because I can't remember its password. To clarify:


Apple ID: myname@gmail.com (I remember it perfectly, have access)

Password: example123 (I remember it perfectly, have access)

iCloud: myname@icloud.com (I remember it perfectly)

Password: ??? (no idea)


I tried iForgot. A MONTH AGO. I'm talking early December 2016. It asked me for my trusted phone number, I successfully gave it, I got a code on my phone, I entered it on iForgot, it all seemed to go great. It said that the account recovery could take a few days. It's been a month. Nothing. Nada. This is absolutely ridiculous. I obviously have access to all the other features. I obviously have access to the phone. I just want access to my email. How can it take longer than a month to reset a password? No email in the history of emails has taken longer than a month to reset a password. I don't have an Apple Store close by (not unless I drive for hours and hours). So...???


Any idea on how to solve this? Do I just say bye bye to my iCloud email? I have things set up on it (namely, a twitter account, a facebook account, some work emails).


Thanks.

iPhone 6s, iOS 10.2.1

Posted on Jan 25, 2017 10:59 AM

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Question marked as Top-ranking reply

Posted on Jan 25, 2017 11:04 AM

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.

You will need to show patience with the procedure and be prepared to demonstrate without question that the account belongs to you. Don’t expect access to be restored immediately and if you aren’t the owner of the Apple ID registered to the device the account won’t be reset.

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Recovery of iCloud /email/ password

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