You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Recovery of iCloud /email/ password

Hello, so, I cannot for the life of me remember what my iCloud email password is. Yes, iCloud email, not Apple ID, not iCloud storage.


I have full access to my Apple ID and iCloud storage via my phone (I own a Dell laptop, not a MacBook), but I can't access my iCloud email because I can't remember its password. To clarify:


Apple ID: myname@gmail.com (I remember it perfectly, have access)

Password: example123 (I remember it perfectly, have access)

iCloud: myname@icloud.com (I remember it perfectly)

Password: ??? (no idea)


I tried iForgot. A MONTH AGO. I'm talking early December 2016. It asked me for my trusted phone number, I successfully gave it, I got a code on my phone, I entered it on iForgot, it all seemed to go great. It said that the account recovery could take a few days. It's been a month. Nothing. Nada. This is absolutely ridiculous. I obviously have access to all the other features. I obviously have access to the phone. I just want access to my email. How can it take longer than a month to reset a password? No email in the history of emails has taken longer than a month to reset a password. I don't have an Apple Store close by (not unless I drive for hours and hours). So...???


Any idea on how to solve this? Do I just say bye bye to my iCloud email? I have things set up on it (namely, a twitter account, a facebook account, some work emails).


Thanks.

iPhone 6s, iOS 10.2.1

Posted on Jan 25, 2017 10:59 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2017 5:12 PM

Hi Maria,

You can open your email via https://www.icloud.com/#mail it will require only your Apple ID. I am sure why your question on iCloud email password being referred to Apple ID, that is because your@icloud.com is an alias of your Apple ID email address (on your IOS: setting-iCloud-contact information-your icloud.com mail).

My problem is slightly different. I want to use my icloud.com email account for Mail (& Calendar of Windows 10) application. Best.

32 replies

Recovery of iCloud /email/ password

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.