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Level 1

24 points

Wifi disconnects randomly - iOS 10.2.1

Hello friends,

I have an iPhone 7 Plus that was with iOS 10.1.1 installed, everything working perfectly. But then I saw that iOS 10.2.1 was released, and whenever a "big" update is released (10.1 to 10.2), I restore through iTunes and set it up as new (without getting backup). From there I started my problem, in iOS 10.2.1, now the wifi disconnects randomly, and I can not even download a large file from the App Store (some games with more than 400 MB). What I tried to do:

- settings -> general -> reset -> reset network settings

- restarted iphone

- disabled / enabled airplane mode

- disabled background app refresh

I tried 2 different wifi networks (at home and at company). At home, it is working just fine, but at company, the problem persists. I have never had this problem in wifi's company!! Everything started when I updated to iOS 10.2.1....

Is someone having this problem too?

iPhone 7 Plus, iOS 10.2.1

Posted on Jan 26, 2017 8:44 AM

Best reply

nandojp Author

Level 1

24 points

Posted on Feb 20, 2017 8:48 AM

SOLVED!!

At company, I just disabled WMM (Wifi Multimedia) and now my iphone 7 plus + iOS 10.2.1 has not disconnected at all !!! PS: at home, my router has WMM enabled and doesn't disconnect... so strange.

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