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My CarPlay is disconnecting over and over

I have a pionee NXE 8200 with car play. After the update iOS 10, my CarPlay disconnect over and over. It disconnects for about 3 to 4 seconds and then reconnects itself. Any one knows probable cause besides ios10

iPhone 6s Plus, iOS 10.2.1

Posted on Feb 3, 2017 6:47 PM

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Posted on Feb 4, 2017 12:58 AM

Hi


It may help to follow the steps here, including under "Get help" in the first support article:


12 replies

Apr 20, 2017 5:31 AM in response to juliopity

Im having the same issue in my 2017 VW Polo. So far I've tried the following with no luck;

• Changing lightning cables (both from Apple)

• Resetting my iPhone 6S, and iPhone 7, neither can sustain a connection

• Updating to iOS 10.3.1

• Deleting the car from the Bluetooth memory (forget device)

• Deleting the car from CarPlay memory (forget car)

• Deleting all VPN settings

• Turning off iCloud music library (I now have approximately 50 songs on my phone)


Nothing is working :(

Apr 20, 2017 2:52 PM in response to aliciadives

Once I TURNED OFF THE VPN I have had no problems. You need to go to the app in settings to turn off. I was just sliding the green button to turn off and it would automatically come back on. So there is another way to turn it off in the settings. Once I did that it solved my issues. No disconnecting music or my phone calls. So I ended up just getting rid of the VPN altogether.

My CarPlay is disconnecting over and over

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