Right Air Pod is not charging.
My right Air Pod is not charging. The case is charged, the left one charges, and I have already synced, forgotten device, rebooted, updated iPhone 7 iOS, and, resynced, and still the right Air Pod won't charge. It made contact and partially charged twice... but the battery died out within three minutes... Thus, I called Apple Support and they mentioned that I did everything they would have suggested. I think it is a simple matter of the right Air Pod not making contact to start the charge, but there is no way to ensure it makes contact given the shape of the case and shape of the Pod. Aside from exchange, since they do not have them in stock, or at least, until they are in stock, what is the resolution? Thank you in advance.
iPhone 7, iOS 10.2.1