Update broke my phone

Why did the latest update render my iPhone useless? Accepted the update to watch my phone shutdown and never boot back up.

Posted on Feb 5, 2017 8:51 PM

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4 replies

Apr 28, 2017 11:44 PM in response to Kellyguthrey

I was temporarily using an Iphone 6 plus while waiting for my replacement Iphone.


I agreed to an update while only using cellular data, and now the phone is STUCK on connect to Itunes!


I've tried to connect to Itunes using a hotspot, wifi laptop, and then with a direct wired desktop.


Each time before doing ANYTHING I updated the Itunes account with the latest software.


It REFUSES to work or do anything.


WHAT type of PHONE would you call this????? I can make or receive calls, not even 911 emergency!

This phone has been barely used at all, and this was all caused by A COMPANY UPDATE!!!!!!!!!!!!!!


This phone is now a disgusting brick... what good is a great camera if things like this happens and threaten pictures and videos? Someone kindly lent me this phone and now they will lose all of their pictures and videos.


What AN INCONSIDERATE COMPANY TO ALLOW THINGS LIKE THIS TO HAPPEN

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Update broke my phone

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