Can't find iPod Nano Driver - get Windows Found New Hardware

I tried this and it worked for me.

It was a long hard road and took me three days
to figure out. I don't know if all the steps
are necessary but this is what I did.

Uninstalled itunes and quicktime but left
the file apple software update in programes

Restarted computer.
Went throught Start to Programmes and opened
Apple software update and used it to download
itunes and Quicktime. (for some reason the file
was larger than before).
Restarted windows

Opened up Itunes

Connected Ipod to usb port.


Go into start right click on My Computer and
select manage.

Go into Device Manager The Ipod will show up
under with a question mark
When you go into the ipod there is no
driver installed
Click install Driver (since no disk came with ipod)
check the box to look in a specific place
put in C:\i386

when the usb driver is found it will look for you
to install the windows xp disk for the file
usbstor
Since I cannot find the disk I directed it
to C:\i386 (I had already checked that usbstor was
in i386 since the computer was first loaded)
If C:i386\i386 comes up, just deleted
the last few digits.

When installed I got a warning that the driver was not
recognised I ignored same.

The above resulted in the setting up of a USB Mass Storage Device which could be seen under Device Manager Universal
Seral Bus Controlers.

After than I got a Hardware Installation Wizard looking
for my to install the Ipod Driver Update.

Did the same as I had done for previous pointed
everything to C:\i386. Had a message warning me that I
was about to overwrite a more recent file, chose not
to overwrite.

Checked into Itunes diagnosis for ipod everything ok.

Hope this works for anyone out there

Mitch/gonemad - thanks for this great advice. Managed to get my daughter's new nano working in 10 minutes by following your advice, after having spent 1 1/2 hours on the phone to Apple, who failed to help, and told me that my PC was obviously unique as they'd never heard of this. Wish I'd checked this forum first and saved the phone bill!!!

Hi there

This advice helped my computer recognise my nano 2g as a USB storage device, but now am repeatedly asked to install Apple ipod driver despite trying the last few steps of your advice... any suggestions guys?

At least I can now put music on the machine which is a major relief...

Best wishes for new year!

Mcdoogs

I tried this and it worked for me.

It was a long hard road and took me three days
to figure out. I don't know if all the steps
are necessary but this is what I did.

Uninstalled itunes and quicktime but left
the file apple software update in programes

Restarted computer.
Went throught Start to Programmes and opened
Apple software update and used it to download
itunes and Quicktime. (for some reason the file
was larger than before).
Restarted windows

Opened up Itunes

Connected Ipod to usb port.


Go into start right click on My Computer and
select manage.

Go into Device Manager The Ipod will show up
under with a question mark
When you go into the ipod there is no
driver installed
Click install Driver (since no disk came with ipod)
check the box to look in a specific place
put in C:\i386

when the usb driver is found it will look for you
to install the windows xp disk for the file
usbstor
Since I cannot find the disk I directed it
to C:\i386 (I had already checked that usbstor was
in i386 since the computer was first loaded)
If C:i386\i386 comes up, just deleted
the last few digits.

When installed I got a warning that the driver was
not
recognised I ignored same.

The above resulted in the setting up of a USB Mass
Storage Device which could be seen under Device
Manager Universal
Seral Bus Controlers.

After than I got a Hardware Installation Wizard
looking
for my to install the Ipod Driver Update.

Did the same as I had done for previous pointed
everything to C:\i386. Had a message warning me that
I
was about to overwrite a more recent file, chose not
to overwrite.

Checked into Itunes diagnosis for ipod everything
ok.

Hope this works for anyone out there

nano 2G Windows XP fujitsu

If your iPod shows up in Explorer under 'my computer' try changing the drive letter:
-- Click on Start=>Control Panel=>Admin Tools=>Computer Management=>Disk Management
-- Right-Click on the iPod and select “change drive letter”
-- Choose something further along in the alphabet that is unused (Usually, “M”, “N”, “O” or something similar)
-- Safely eject the iPod
-- Reboot the PC

If does not help,
Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/

did you manage to phone apple in the uk? Can't find a phone number for them anywhere, can you help plz?

Guys I've been directed here from another thread, as I have a similar problem with a new iPod video. I can't even get signed up to the website mentioned because my PC blocks the cookies!!! I've tried and retried to change settings but tstill the same. Any clues? Thanks.

i searched usbstor.inf and the only ones that came up were either not .inf or were for WIN ME and i need XP! Is there any other way that you have found to get the computer to recognize the iPod other than having to download these? I'm kind of cautious cuz it isnt for my computer

i searched usbstor.inf and the only ones that came up were either not .inf or were for WIN ME and i need XP! Is there any other way that you have found to get the computer to recognize the iPod other than having to download these? I'm kind of cautious cuz it isnt for my computer