Canon Pixma ip8700 prints black and white pictures with a red cast

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Canon Pixma ip8700 prints black and white pictures with a red cast

I have a Canon pixma ip8700 printer which was printing via Lightroom on a MacBook Pro running El Capitan. I recently bought a Mac Mini running Sierra and now I can't get a black and white print without a hideous red cast.

During the migration Sierra seems to have installed new Canon printer software and now I no longer have the wide choice of photo paper options. Previously I was able to select 'glossy photo paper' for the Permajet paper I use and got perfect black and white, now I only get 'photo' from the media choice box.

I've wasted a lot of paper and ink trying to solve this, installing older drivers, switching profiles on and off, printing via other software, turning ‘black and white’ on and off, etc.

It's not a printer, ink or paper issue as I can still print from my MacBook and get perfect B&W.

Has anyone else encountered a similar problem - I'd be grateful for any advice.

Cheers

Stuart

iBooks Author-OTHER, Mac OS X (10.7.2)

Posted on Feb 9, 2017 1:08 AM

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Answer 1

Mar 7, 2017 8:22 AM in response to stuart154

Hey Stuart,

I noticed this problem also and found a solution! If you download from Canon's website the CUPS printer driver, the Quality and Media section is back with all the detailed papers, etc. I hope this fixes your problem with the black and white photos Here is the link to that page: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkje t-single-function/ip-series/ip8720

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Answer 2

Mar 7, 2017 8:25 AM in response to peginoregon

Stuart, I should have added, once you download the file and go through the installation process, you will need to go to System Preferences, Printers & Scanners, and then add a printer. When I did this, it took a couple seconds and the printer appeared. I immediately went into InDesign to print a photo, and all the former options were there.

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