You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What does solid white light on airpods mean? When pressing setup button? It will not flash and connect.

I have tried all the other t-shooting steps posted online. The light never flashes white, only stays solid white.

Posted on Feb 10, 2017 7:37 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2017 10:46 PM

Thank you, I have read through that twice. It flashes green when I open the case and never flashes white near iPhone or IPad running 10.2. So I have to manually press the setup button on the AirPods case. When I do, it is only a solid white light...never flashes or attempts to connect.

9 replies

Feb 11, 2017 3:12 PM in response to PCDaSilva

Hello,


Have you tried all of these steps:


If you can't set up your AirPods

If you don't see the setup animation when you try to set up your AirPods with your iPhone, follow these steps. After each step, try to set up your AirPods again.

  1. Make sure that your AirPods are charged.
  2. Close the lid, wait 15 seconds, then open the lid. The status light should flash white.
  3. If the status light doesn't flash white, press and hold the setup button on the back of the case until you see the status light flash white.
  4. Still can't set up your AirPods? Press and hold the setup button for at least 15 seconds, until you see the status light flash amber a few times and then flash white.

User uploaded file


If this doesn't work contact Apple Support

What does solid white light on airpods mean? When pressing setup button? It will not flash and connect.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.