Correct icon not showing in the dock

Had the same issue (with me it was Acrobat). Called apple support and the connected remotely so they could see exactly what I was talking about.

Solved the issue by deleting ALL the content in the "caches" folder, inside of "Library". You may have to delete the contents a couple of times.

Then shut down completely and unplug power chord. Leave it unplugged for 20 seconds, then plug back in and restart the system... immediately hold the option+command+r+p keys for 20 seconds then let go. Apple image should show up and the system will restart. Launch the application in question and the right icon should show up in the dock.

Hope this helps everyone.

Cheers.

Luis Diaz

This is what worked for me.

• Open the Finder. From the Finder menu bar click Go > Go to Folder
• Type or copy paste the following:
• ~/Library/Caches/com.apple.finder
• Click Go then move the Cache.db file to the Trash.
• Restart your Mac.

At first I though it failed because the icons were still generic but after re-launching the apps with generic icons the correct image was restored.

I had this problem too- I just removed the app from the dock, went to Finder > Applications > and dragged it into the dock. Simple solution for the problem for me, hope it works!

Try execute the command below in Terminal to reset the system icon:

defaults write com.apple.dock ResetLaunchPad -bool true; killall Dock

sudo rm -rf /Library/Caches/com.apple.iconservices.store; killall Finder

Booting into Safe Mode and restarting also worked for me! 🙂

Helpful!!!

I was annoying by empty-icon situation for a long time, thanks for your reply, really really help!!

The answer from Eric Root is right, booted into the safe mode and restart !!

Booting into safe mode and restarting seems to have solved it for me after upgrade to High Sierra.

Worked, but required a restart

Booting Safe Mode Resolves the issue.

Hello !

See this article macOS Sierra: Create custom icons for files or folders

Come on, this is ridiculous, I used to have to run commands to fix nonsense like this in linux, why I am seeing the same thing here is beyond my comprehension, can I at least install a cron to do some cleanup automatically every day ? I don't want to reboot my computer every day or to

I found a way to fix this problem. These commands still caused the dock to "sprout" a second icon for Elements when I launched it, but that icon was now correct.

I then took the first Elements icon and moved it off the dock to delete it, and then used the right mouse button to select options on the second (correct) icon and selected "Keep in Dock". I think this extra little dance was required with Elements on El Capitan too. Maybe an Adobe application problem?

These commands need to be executed in Terminal using an administrator account. Thanks to a post on http://apple.stackexchange.com.

sudo find /private/var/folders/ -name com.apple.dock.iconcache -exec rm {} \;
 sudo find /private/var/folders/ -name com.apple.iconservices -exec rm -rf {} \;
 sudo rm -rf /Library/Caches/com.apple.iconservices.store

As per this article : How to reset NVRAM on your Mac - Apple Support

NVRAM (nonvolatile random-access memory) is a small amount of memory that your Mac uses to store certain settings and access them quickly. Settings that can be stored in NVRAM include sound volume, display resolution, startup-disk selection, time zone, and recent kernel panic information. The settings stored in NVRAM depend on your Mac and the devices you're using with your Mac.

Try to run NVRAM and see if it works .

i'm having the same issue with several icons. Even the Apple Store icon..