Wifi issues: how can I read Wireless diagnostic?

Hi,


First of all, sorry for my french english !


I have a Macbook Pro Retina 15" 2015 2,2 Ghz processor, 16g RAM and 256g HD, which run under El Capitan 10.11.6.

I have lots of issue with Wifi disconnecting randomly. I've tried NVRAM reset, re installing El Capitan, changing DNS, reset DHCP, erase Wifi connexion and rebuild new one, changing wifi canal on my router, the random wifi issues continue.. It seems not to be hardware issue because when Wifi is disconnected, all the different networks appears in the list.


I've done several Wireless Diagnostics but I don't know how to read them.

Some one can help me to read a wireless diagnostic in order to solve this boring issue?


Thanks!

MacBook Pro (Retina, 15-inch, Mid 2015), OS X El Capitan (10.11.6)

Posted on Feb 11, 2017 3:36 PM

Reply
9 replies

Feb 13, 2017 12:53 AM in response to Eric Root

This is the screen shot of the report, sorry it's in french language:

User uploaded file


here is a wireless diagnostic log from the Wireless Diagnostics:


# --- Connectivity

02/13/17 09:32:36.8920 Wi-Fi On . . . YES

02/13/17 09:32:36.8920 Wi-Fi Associated . . . NO



# --- Wi-Fi Interface

Interface Name : en0

MAC Address : ac:bc:32:c4:c7:5d

Network Name : (null)

Active PHY Mode : None

Security : (null)

SSID : (null)

BSSID : (null)

Country : FR

RSSI : 0 dBm

Noise : 0 dBm

Rate : 0 Mbps

Channel : 1

Channel Width : 20MHz



# --- Bluetooth

Power State : Off


Total Connected Devices : 0

Total Paired Devices : 3



# --- Wireless Environment

2.4 GHz Networks : 15

5 GHz Networks : 11

Current Channel Networks : 4

Recommended 2.4GHz Channels : [ 2 3 4 5 7 8 9 10 13 ] 6 [ 1 11 ] 12

Recommended 5GHz Channels : [ 40 44 48 ] 36



# --- Network Configuration

Primary IPv4 Interface : None

IPv4 Address : None

IPv4 Router : None

Primary IPv6 Interface : None

IPv6 Address : None

IPv6 Router : None

Internet Reachable : No



# --- Debug

02/13/17 09:32:44.1410 SMTP port is blocked



# --- Test Cases

02/13/17 09:32:44.1600 Codes du pays en conflit . . . PASS

02/13/17 09:32:44.1730 <FreeWifi_secure> has multiple security types WPA2 Enterprise, WPA Enterprise

02/13/17 09:32:44.1730 Types de sécurité en conflit . . . FAIL

02/13/17 09:32:44.1750 Crowded Wi-Fi channel detected with on channel 1

02/13/17 09:32:44.1750 Canal Wi-Fi encombré . . . FAIL

02/13/17 09:32:44.1750 Wi-Fi interface is off, will not run configuration tests



# --- Description



# --- Router Information


Here is the wifi scan:


total=26, 5GHz=11, 2GHz=15, ibss=0, hidden=2, passpoint=0, airport=0



<HIDDEN>, bssid=02:6f:d7:3e:8e:61, channel=[12, width=40], cc=(null), type=11n, rssi=-36, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk }, caps=0x0], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


<HIDDEN>, bssid=36:87:24:79:2a:61, channel=[1, width=20], cc=(null), type=11n, rssi=-50, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk }, caps=0x0], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Bbox-3A0D2B1B-5GHz' <42626f78 2d334130 44324231 422d3547 487a>, bssid=64:7c:34:f3:ba:00, channel=[36, width=40], cc=FR, type=11n, rssi=-88, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk }, caps=0x0], wpa=[mcast=ccmp, ucast={ ccmp }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Bbox-60213D43-5GHz' <42626f78 2d363032 31334434 332d3547 487a>, bssid=64:7c:34:07:d9:c8, channel=[44, width=40], cc=FR, type=11n, rssi=-89, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk }, caps=0x0], wpa=[mcast=ccmp, ucast={ ccmp }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Bbox-BC3E8811-5GHz' <42626f78 2d424333 45383831 312d3547 487a>, bssid=48:83:c7:03:a1:74, channel=[40, width=40], cc=FR, type=11n, rssi=-89, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk }, caps=0x0], wpa=[mcast=ccmp, ucast={ ccmp }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Bbox-E1663A55-5GHz' <42626f78 2d453136 36334135 352d3547 487a>, bssid=00:37:b7:67:fd:64, channel=[48, width=40], cc=FR, type=11n, rssi=-91, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk }, caps=0x0], wpa=[mcast=ccmp, ucast={ ccmp }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'FREEBOX_EMILIE_LK' <46524545 424f585f 454d494c 49455f4c 4b>, bssid=02:6f:d7:3e:8e:60, channel=[12, width=40], cc=(null), type=11n, rssi=-34, rsn=(null), wpa=[mcast=tkip, ucast={ tkip }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'freebox_IWAZHZ' <66726565 626f785f 4957415a 485a>, bssid=68:a3:78:5e:60:9d, channel=[11, width=20], cc=(null), type=11n, rssi=-57, rsn=(null), wpa=[mcast=tkip, ucast={ ccmp tkip }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'freebox_IWAZHZ' <66726565 626f785f 4957415a 485a>, bssid=68:a3:78:9b:33:60, channel=[36, width=80], cc=FR, type=11ac, rssi=-80, rsn=(null), wpa=[mcast=tkip, ucast={ ccmp tkip }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'freebox_Singe' <66726565 626f785f 53696e67 65>, bssid=14:0c:76:cb:f9:1c, channel=[128, width=80], cc=FR, type=11ac, rssi=-74, rsn=(null), wpa=[mcast=tkip, ucast={ ccmp tkip }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'freebox_Singe' <66726565 626f785f 53696e67 65>, bssid=f4:ca:e5:b6:ae:dc, channel=[11, width=20], cc=(null), type=11n, rssi=-61, rsn=(null), wpa=[mcast=tkip, ucast={ ccmp tkip }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'FreeWifi' <46726565 57696669>, bssid=02:6f:d7:3e:8e:62, channel=[12, width=40], cc=(null), type=11n, rssi=-35, rsn=(null), wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'FreeWifi' <46726565 57696669>, bssid=36:87:24:79:2a:62, channel=[1, width=20], cc=(null), type=11n, rssi=-50, rsn=(null), wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'FreeWifi' <46726565 57696669>, bssid=f4:ca:e5:b6:ae:dd, channel=[11, width=20], cc=(null), type=11n, rssi=-61, rsn=(null), wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'FreeWifi_secure' <46726565 57696669 5f736563 757265>, bssid=02:6f:d7:3e:8e:63, channel=[12, width=40], cc=(null), type=11n, rssi=-33, rsn=(null), wpa=[mcast=ccmp, ucast={ ccmp }, auths={ 8021x }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'FreeWifi_secure' <46726565 57696669 5f736563 757265>, bssid=36:87:24:79:2a:63, channel=[1, width=20], cc=(null), type=11n, rssi=-51, rsn=(null), wpa=[mcast=ccmp, ucast={ ccmp }, auths={ 8021x }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'FreeWifi_secure' <46726565 57696669 5f736563 757265>, bssid=f4:ca:e5:b6:ae:de, channel=[11, width=20], cc=(null), type=11n, rssi=-61, rsn=[mcast=tkip, ucast={ aes_ccm tkip }, auths={ 8021x }, caps=0xc], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Livebox-053A' <4c697665 626f782d 30353341>, bssid=f0:82:61:f2:05:3b, channel=[60, width=40], cc=FR, type=11n, rssi=-89, rsn=[mcast=tkip, ucast={ aes_ccm tkip }, auths={ psk }, caps=0xc], wpa=[mcast=tkip, ucast={ ccmp tkip }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Livebox-816A' <4c697665 626f782d 38313641>, bssid=8c:10:d4:ed:81:6b, channel=[60, width=40], cc=FR, type=11n, rssi=-80, rsn=[mcast=tkip, ucast={ aes_ccm tkip }, auths={ psk }, caps=0xc], wpa=[mcast=tkip, ucast={ ccmp tkip }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Livebox-98B6' <4c697665 626f782d 39384236>, bssid=00:78:9e:93:98:b6, channel=[6, width=20], cc=FR, type=11n, rssi=-64, rsn=[mcast=tkip, ucast={ aes_ccm tkip }, auths={ psk }, caps=0xc], wpa=[mcast=tkip, ucast={ ccmp tkip }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Livebox-98B6' <4c697665 626f782d 39384236>, bssid=00:78:9e:93:98:b7, channel=[136, width=40], cc=FR, type=11n, rssi=-63, rsn=[mcast=tkip, ucast={ aes_ccm tkip }, auths={ psk }, caps=0xc], wpa=[mcast=tkip, ucast={ ccmp tkip }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Livebox-ABD0' <4c697665 626f782d 41424430>, bssid=b0:b2:8f:fb:ab:d5, channel=[112, width=80], cc=FR, type=11ac, rssi=-68, rsn=[mcast=aes_ccm, ucast={ aes_ccm }, auths={ psk }, caps=0x0], wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Livebox-BA70' <4c697665 626f782d 42413730>, bssid=b0:b2:8f:53:ba:70, channel=[6, width=20], cc=FR, type=11n, rssi=-62, rsn=[mcast=tkip, ucast={ aes_ccm tkip }, auths={ psk }, caps=0xc], wpa=[mcast=tkip, ucast={ ccmp tkip }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Livebox-BA70' <4c697665 626f782d 42413730>, bssid=b0:b2:8f:53:ba:71, channel=[136, width=40], cc=FR, type=11n, rssi=-75, rsn=[mcast=tkip, ucast={ aes_ccm tkip }, auths={ psk }, caps=0xc], wpa=[mcast=tkip, ucast={ ccmp tkip }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'orange' <6f72616e 6765>, bssid=42:78:9e:93:98:b6, channel=[6, width=20], cc=FR, type=11n, rssi=-64, rsn=(null), wpa=(null), wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,


'Wifi_de_GuiEm' <57696669 5f64655f 47756945 6d>, bssid=36:87:24:79:2a:60, channel=[1, width=20], cc=(null), type=11n, rssi=-50, rsn=(null), wpa=[mcast=tkip, ucast={ tkip ccmp }, auths={ psk }], wep=no, ibss=no, ph=no, swap=no, hs20=no, airport=no,

Feb 13, 2017 6:07 AM in response to redzol

Try restarting resetting the router.


has multiple security types WPA2 Enterprise, WPA Enterprise


I'm not an expert in Wi-Fi, but it appears you are using 2 types of security and they are conflicting with each other. That may have to be set by accessing the router's settings.


It also appears there is no connection to the router set up. Try going to System PreferencesNetwork/Wi-Fi, click Advanced, and then select TCP/IP. Set Configure IPv4 to Using DHCP and then click Renew DHCP Lease.

Feb 15, 2017 5:58 AM in response to redzol

Hi Eric,


Today my wifi issue is coming back... 😟

I've changed my wifi security, changed the channel, it works during a while...

And now i've seen that if i'm next my internet box, very clear, i have signal, and if

I go to my bedroom I lose it..

Is my Wifi card is corrupted???

Here is the wifi diagnostic of this last loss of connectivity:


# --- Connectivity

02/15/17 14:23:20.6990 Wi-Fi On . . . YES

02/15/17 14:23:20.7000 Wi-Fi Associated . . . YES

02/15/17 14:23:20.7650 QOS (BK_SYS) ping address 192.168.0.254 . . . pass —— [1/1 (0% loss) min=2.4 max=2.4 avg=2.4]

02/15/17 14:23:20.8290 QOS (BK) ping address 192.168.0.254 . . . pass —— [1/1 (0% loss) min=1.5 max=1.5 avg=1.5]

02/15/17 14:23:20.8930 QOS (BE) ping address 192.168.0.254 . . . pass —— [1/1 (0% loss) min=2.9 max=2.9 avg=2.9]

02/15/17 14:23:20.9580 QOS (RD) ping address 192.168.0.254 . . . pass —— [1/1 (0% loss) min=1.6 max=1.6 avg=1.6]

02/15/17 14:23:21.0230 QOS (OAM) ping address 192.168.0.254 . . . pass —— [1/1 (0% loss) min=2.5 max=2.5 avg=2.5]

02/15/17 14:23:21.0880 QOS (AV) ping address 192.168.0.254 . . . pass —— [1/1 (0% loss) min=2.1 max=2.1 avg=2.1]

02/15/17 14:23:21.1520 QOS (RV) ping address 192.168.0.254 . . . pass —— [1/1 (0% loss) min=2.8 max=2.8 avg=2.8]

02/15/17 14:23:21.2170 QOS (VI) ping address 192.168.0.254 . . . pass —— [1/1 (0% loss) min=1.4 max=1.4 avg=1.4]

02/15/17 14:23:21.2820 QOS (VO) ping address 192.168.0.254 . . . pass —— [1/1 (0% loss) min=1.4 max=1.4 avg=1.4]

02/15/17 14:23:21.3460 QOS (CTL) ping address 192.168.0.254 . . . pass —— [1/1 (0% loss) min=1.4 max=1.4 avg=1.4]

02/15/17 14:23:24.3940 LAN: WiFi interface can ping IPv4 router 192.168.0.254 . . . YES —— [4/4 (0% loss) min=2.3 max=10.9 avg=5.7]

02/15/17 14:23:27.6320 WAN: WiFi interface can ping DNS server 17.254.0.50 . . . YES -- [4/4 (0% loss) min=187.9 max=198.6 avg=193.5]

02/15/17 14:23:28.1040 DNS Resolution . . . YES

02/15/17 14:23:28.1050 Internet Reachability . . . YES


# --- Wi-Fi Interface

Interface Name : en0

MAC Address : ac:bc:32:c4:c7:5d

Network Name : Wifi_de_GuiEm

Active PHY Mode : 802.11g

Security : WPA Personal

SSID : Wifi_de_GuiEm

BSSID : 42:01:40:59:9f:3c

Country : FR

RSSI : -16 dBm

Noise : -96 dBm

Rate : 54 Mbps

Channel : 2

Channel Width : 20MHz


# --- Bluetooth

Power State : Off


Total Connected Devices : 0

Total Paired Devices : 3


# --- Wireless Environment

2.4 GHz Networks : 30

5 GHz Networks : 6

Current Channel Networks : 4

Recommended 2.4GHz Channels : [ 4 5 7 8 9 10 13 ] 12 3 6 11 1 2

Recommended 5GHz Channels : [ 40 44 48 149 ] 36


# --- Network Configuration

Primary IPv4 Interface : en0

IPv4 Address : 192.168.0.11

IPv4 Router : 192.168.0.254

Primary IPv6 Interface : None

IPv6 Address : None

IPv6 Router : None

DNS Servers : 212.27.40.240

212.27.40.241

Internet Reachable : Yes


# --- Debug

02/15/17 14:23:33.7900 SMTP port check time out

02/15/17 14:23:33.7920 Legacy security type detected <WPA Personal>


# --- Test Cases

02/15/17 14:23:33.8140 Codes du pays en conflit . . . PASS

02/15/17 14:23:33.8290 <FreeWifi_secure> has multiple security types WPA2 Enterprise, WPA Enterprise

02/15/17 14:23:33.8300 Types de sécurité en conflit . . . FAIL

02/15/17 14:23:33.8320 Crowded Wi-Fi channel detected with on channel 2

02/15/17 14:23:33.8320 Canal Wi-Fi encombré . . . FAIL

02/15/17 14:23:33.8330 Environnement sans fil mauvais . . . PASS

02/15/17 14:23:33.8330 Puissance du signal faible . . . PASS

02/15/17 14:23:33.8330 Emplacement du réseau incorrect . . . PASS

02/15/17 14:23:33.8340 Adresse IP auto-assignée . . . PASS

02/15/17 14:23:33.8340 Réglages IPv4 mal configurés . . . PASS

02/15/17 14:23:33.8340 Réglages IPv6 mal configurés . . . PASS

02/15/17 14:23:33.8340 Réglages DNS mal configurés . . . PASS

02/15/17 14:23:33.8340 Réglages IPv4 personnalisés . . . PASS

02/15/17 14:23:33.8340 Réglages IPv6 personnalisés . . . PASS

02/15/17 14:23:33.8340 Réglages DNS personnalisés . . . PASS

02/15/17 14:23:33.8340 Échec de connexion LAN . . . PASS

02/15/17 14:23:33.8340 Échec de connexion WAN . . . PASS

02/15/17 14:23:33.8340 Échec de la conversion DNS . . . PASS

02/15/17 14:23:33.8340 Échec de connectivité élémentaire . . . PASS

02/15/17 14:23:33.8350 Discordance de réseaux préférés . . . PASS

02/15/17 14:23:33.8360 Proxy web mal configuré . . . PASS

02/15/17 14:23:33.8360 NAT double détecté . . . PASS

02/15/17 14:23:33.8360 Réseau de connexion partagée . . . PASS


# --- Monitor

02/15/17 14:23:53.3020 LAN: WiFi interface can ping IPv4 router 192.168.0.254 . . . YES —— [1/1 (0% loss) min=2.3 max=2.3 avg=2.3]

02/15/17 14:23:53.5570 WAN: WiFi interface can ping DNS server 17.254.0.50 . . . YES —— [1/1 (0% loss) min=189.1 max=189.1 avg=189.1]

02/15/17 14:23:53.5570 Wifi_de_GuiEm / ch2 [RSSI=-17 dBm, Noise=-95 dBm, SNR=78, Tx=54 Mbps]

02/15/17 14:23:53.5570 AWDL: Disabled [0 ]

02/15/17 14:23:58.6230 LAN: WiFi interface can ping IPv4 router 192.168.0.254 . . . YES —— [1/1 (0% loss) min=2.3 max=2.3 avg=2.3]

02/15/17 14:23:58.8760 WAN: WiFi interface can ping DNS server 17.254.0.50 . . . YES —— [1/1 (0% loss) min=193.4 max=193.4 avg=193.4]

02/15/17 14:23:58.8770 Wifi_de_GuiEm / ch2 [RSSI=-19 dBm, Noise=-92 dBm, SNR=73, Tx=54 Mbps]

02/15/17 14:23:58.8770 AWDL: Disabled [0 ]

02/15/17 14:24:03.9440 LAN: WiFi interface can ping IPv4 router 192.168.0.254 . . . YES —— [1/1 (0% loss) min=2.4 max=2.4 avg=2.4]

02/15/17 14:24:04.2000 WAN: WiFi interface can ping DNS server 17.254.0.50 . . . YES —— [1/1 (0% loss) min=190.9 max=190.9 avg=190.9]

02/15/17 14:24:04.2010 Wifi_de_GuiEm / ch2 [RSSI=-29 dBm, Noise=-89 dBm, SNR=60, Tx=54 Mbps]

02/15/17 14:24:04.2010 AWDL: Disabled [0 ]

02/15/17 14:24:05.0840 Link Quality Changed : rssi=-31 dBm, txRate=54 Mbps

02/15/17 14:24:09.2670 LAN: WiFi interface can ping IPv4 router 192.168.0.254 . . . YES —— [1/1 (0% loss) min=2.1 max=2.1 avg=2.1]

02/15/17 14:24:09.5230 WAN: WiFi interface can ping DNS server 17.254.0.50 . . . YES —— [1/1 (0% loss) min=192.1 max=192.1 avg=192.1]

02/15/17 14:24:09.5240 Wifi_de_GuiEm / ch2 [RSSI=-39 dBm, Noise=-94 dBm, SNR=55, Tx=54 Mbps]

02/15/17 14:24:09.5240 AWDL: Disabled [0 ]

02/15/17 14:24:14.5900 LAN: WiFi interface can ping IPv4 router 192.168.0.254 . . . YES —— [1/1 (0% loss) min=2.4 max=2.4 avg=2.4]

02/15/17 14:24:14.8450 WAN: WiFi interface can ping DNS server 17.254.0.50 . . . YES —— [1/1 (0% loss) min=189.0 max=189.0 avg=189.0]

02/15/17 14:24:14.8450 Wifi_de_GuiEm / ch2 [RSSI=-47 dBm, Noise=-94 dBm, SNR=47, Tx=54 Mbps]

02/15/17 14:24:14.8460 AWDL: Disabled [0 ]

02/15/17 14:24:18.0940 Link Quality Changed : rssi=-50 dBm, txRate=54 Mbps

02/15/17 14:24:19.9120 LAN: WiFi interface can ping IPv4 router 192.168.0.254 . . . YES —— [1/1 (0% loss) min=2.3 max=2.3 avg=2.3]

02/15/17 14:24:20.1680 WAN: WiFi interface can ping DNS server 17.254.0.50 . . . YES —— [1/1 (0% loss) min=196.9 max=196.9 avg=196.9]

02/15/17 14:24:20.1680 Wifi_de_GuiEm / ch2 [RSSI=-50 dBm, Noise=-92 dBm, SNR=42, Tx=54 Mbps]

02/15/17 14:24:20.1690 AWDL: Disabled [0 ]

02/15/17 14:24:25.2350 LAN: WiFi interface can ping IPv4 router 192.168.0.254 . . . YES —— [1/1 (0% loss) min=2.3 max=2.3 avg=2.3]

02/15/17 14:24:25.4270 WAN: WiFi interface can ping DNS server 17.254.0.50 . . . YES —— [1/1 (0% loss) min=186.9 max=186.9 avg=186.9]

02/15/17 14:24:25.4270 Wifi_de_GuiEm / ch2 [RSSI=-50 dBm, Noise=-92 dBm, SNR=42, Tx=54 Mbps]

02/15/17 14:24:25.4270 AWDL: Disabled [0 ]

02/15/17 14:24:30.5570 LAN: WiFi interface can ping IPv4 router 192.168.0.254 . . . YES —— [1/1 (0% loss) min=62.5 max=62.5 avg=62.5]

02/15/17 14:24:31.0030 WAN: WiFi interface can ping DNS server 17.254.0.50 . . . YES —— [1/1 (0% loss) min=380.4 max=380.4 avg=380.4]

02/15/17 14:24:31.0030 Wifi_de_GuiEm / ch2 [RSSI=-50 dBm, Noise=-92 dBm, SNR=42, Tx=54 Mbps]

02/15/17 14:24:31.0030 AWDL: Disabled [0 ]

02/15/17 14:24:32.3880 Scan Cache Updated

02/15/17 14:24:44.0620 LAN: WiFi interface can ping IPv4 router 192.168.0.254 . . . NO —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:24:46.0730 QOS (BK_SYS) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:24:48.0880 QOS (BK) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:24:50.0990 QOS (BE) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:24:52.1110 QOS (RD) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:24:54.1210 QOS (OAM) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:24:56.1330 QOS (AV) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:24:58.1480 QOS (RV) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:24:59.6500 Scan Cache Updated

02/15/17 14:24:59.9140 Scan Cache Updated

02/15/17 14:25:00.1670 QOS (VI) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:00.2620 Scan Cache Updated

02/15/17 14:25:01.2950 Scan Cache Updated

02/15/17 14:25:02.1770 Scan Cache Updated

02/15/17 14:25:02.1820 QOS (VO) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:03.1120 Scan Cache Updated

02/15/17 14:25:04.1980 QOS (CTL) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:04.1990 Wifi_de_GuiEm / ch2 [RSSI=-50 dBm, Noise=-71 dBm, SNR=21, Tx=54 Mbps]

02/15/17 14:25:04.1990 AWDL: Disabled [0 ]

02/15/17 14:25:04.1990 UNEXPECTED DROP DETECTED!!!


# --- Monitor Test Cases

02/15/17 14:25:08.4660 Wi-Fi On . . . YES

02/15/17 14:25:08.4660 Wi-Fi Associated . . . YES

02/15/17 14:25:10.4760 QOS (BK_SYS) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:12.4880 QOS (BK) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:14.4990 QOS (BE) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:16.5100 QOS (RD) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:18.5220 QOS (OAM) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:20.5370 QOS (AV) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:22.5530 QOS (RV) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:24.5670 QOS (VI) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:26.5790 QOS (VO) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:28.5890 QOS (CTL) ping address 192.168.0.254 . . . fail —— [0/1 (1% loss) min=0.0 max=0.0 avg=0.0]

02/15/17 14:25:36.6250 LAN: WiFi interface can ping IPv4 router 192.168.0.254 . . . NO —— [0/4 (1% loss) min=0.0 max=0.0 avg=0.0]


# --- Monitor Summary

02/15/17 14:25:40.3110 Échec de connexion LAN


# --- Description


# --- Router Information

Feb 18, 2017 2:00 AM in response to redzol

Hi Eric,

I think I find the problem:


My Macbook pro seems to have a problem of communication with my router in 2,4Ghz Wifi (in my house, on other place i have no problem).

At home I use my smartphone as a modem in 5Ghz Wifi and there's no problem.

Yesterday everything was alright with my router 2,4ghz, all the day connection works well, but this morning, nothing..

I'm lost!


Do you think my Airport Card in the Macbook pro could be corrupted and doesn't work well, or I better change my router to a 5ghz one?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wifi issues: how can I read Wireless diagnostic?

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