I had three of these show up in Mail, and now it crashes every time I open it. I keep getting virus alerts in CLAM-X about files in these boxes and I delete them, but they keep coming back. Any help would be greatly appreciated.
iMac, macOS Sierra (10.12.3)
I Just got off the phone with Comcast. They say they're having issues with their deleted server sending all these files back to clients. They know it's a problem and hope to have it resolved soon, at which time the folder will disappear.
I don't know what you mean by "Dumpster Mailbox". Is it something appearing in Mail?
Don't allow anything to delete or "quarantine" email messages, otherwise Mail's message database will be corrupted. Delete suspicious email messages in the usual manner.
If Mail crashes upon opening, please read and follow these instructions: If Mail unexpectedly quits when viewing certain messages - Apple Support.
I also found a dumpster mailbox on my iphone6 and iPad Air this morning. My son has it on his phone too. I haven't checked other household devices yet - we are all on the same Apple ID. I had to restore my iPad the other day (before the dumpster showed up) because mail was somehow holding on to deleted emails even though I didn't tell it to do so. The dumpster folder appears to have deleted emails in it and we can't trash them. No other issues with mail though. Originally I wanted to know what this was and if it will delete the emails in it at some point on its own because I can't find any info about it. But after reading the above message now I'm concerned it's a virus.
These are actual mailboxes in the left column. They have old, deleted messages in them. They are showing up on my iPad and iPhone now too. I cannot keep mail open to do anything now. Not sure what to do at this point.
I just did a chat with Apple and was told this is a folder from my email provider. So, in my case, Comcast. The devices just pull info from the provider and this is the result. They (Apple) couldn't tell me why it's there or how to manage it, so I'll need to call Comcast at some point. But so far, mail is working fine for me, so it's not an immediate issue, I guess.
Yes, the DUMPSTER mailboxes in the Comcast accounts disappeared February 14. (DUMPSTER apparently was an old Microsoft Exchange service designed to protect emails in litigation from accidental or purposeful deletion.) Comcast provided no information to its customers, not by email and not on the Comcast website. If Comcast did not have a monopoly as an ISP provider at my location, I would drop them in a heartbeat.
Thanks. Freaking Comcast once again.
Interesting. Thanks for the info. I feel the same about Comcast. Way too many service issues.
Dumpster Mailbox
