how do I know if an apple support email about illegal activity is a scam or not?

How do I know if an apple support email about illegal activity is a scam or not? Is there a way to verify it is indeed apple? It is asking for my id and password and don't feel comfortable giving that to a link. please help

iPhone 6 Plus

Posted on Feb 16, 2017 8:16 PM

Reply
6 replies

Feb 17, 2017 6:57 AM in response to sweetMariaak

When an email arrives, apparently from Apple, I agree with Bob — that it is almost always someone phishing you. It might also appear to be from any bank, FedEx, or Google. If you roll over the From: email address, a small down-arrow appears, and that will reveal the email of the sender. If it is not exclusively from the Apple domain (something@apple dot com), then it is a scam.


Apple has an email address, where you can forward as an attachment, the phishing email: reportphishing@apple dot com. Here is an article from Apple legal about phishing.

Feb 17, 2017 6:01 AM in response to sweetMariaak

99 44/100% SCAM


Unless you are involved in an on-going email exchange with Apple _AND_ you started it, Apple is not going to connect you.


Do not click on any of the links. Do not call any of the phone numbers. Do not enter your Apple ID and password. Do not give them credit card information. Do not give them access to your system. Do not install any software they suggest.


When it comes to email, and links, you can look at the RAW original email with all the email headers. A real email from Apple will have apple.com origins all the way back to the first source. And every URL in the RAW email will have valid apple.com destinations.


A SCAM will have destinations that are not Apple, so they will be something like "apple-scammer.com" trying to trick you into thinking it just an alternate Apple domain.


In Apple Mail, you would use Mail -> View -> Message -> Raw Source (Command-Option-U). If you use another email client, it will have a similar way to view the email source. And yes it looks like a bunch of gobbledygook, but it can be helpful.


On they other hand, just assume if it is an unsolicited email, it is a SCAM. Because it most likely is.

Apr 3, 2017 2:54 AM in response to sweetMariaak

New to Apple, hate it, I need a email address to send scam email to send to Apple?? I have looked!

PAyPal I trust, eBay not so much! But PayPal took care of scammers. Never a issues and to be honest I've been on this pad 4 wayyyy..... TOO long to find out if I was hacked or scammed......any ADIVICE to help me contact these desk clerks???........,,.😊😕 ✖...... I do have a TBI ....so I need too be extremely persistent, otherwise my short term memory.....l frigging for get. (CRS)

thanks Donnab


Positive

Have a Marvelous day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

how do I know if an apple support email about illegal activity is a scam or not?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.