band slipping

have you ever had your band slip off your watch? one side works great the other side slides and won't lock into place. Do you think it a watch or band issue?

Apple Watch

Posted on Feb 17, 2017 6:00 PM

Reply
1 reply

Feb 17, 2017 6:08 PM in response to tdehkordi

Hi


The following steps may help:


Check that your Apple Watch band is either a genuine Apple band or an Apple-authorised band.


Check that the band is inserted into the band slot the correct way around:


Remove the band and clean both your watch and the band:


If the issue persists, contact Apple Support, make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:

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band slipping

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