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MacBook 13 inch 2016 screen problem

I just bought a MacBook Pro 13 inch with touchbar but I recently experienced some screen problems. There is a dark horizontal line under the screen. It is unlikely a gpu problem because this cannot be seen through a screenshot.

is this image persistence? is it the connectors?

User uploaded file

User uploaded file

the picture attached shows the dark line. and for some reasons this is only shown on a red background. In addition, it is using the default wallpaper "abstract shapes"


Please help regarding this problem🙂


Thanks


Joe.


Message was edited by: Joe.fk

MacBook Pro with Retina display, macOS Sierra (10.12.3), Retina display

Posted on Feb 21, 2017 5:13 AM

Reply
5 replies

Feb 21, 2017 5:20 AM in response to Joe.fk

When I first bought my 13 Inch Macbook Pro (non-touchbar) - I had similar issues. Had to go back to Apple 2 times to exchange the MacBook with a new one.


Hopefully, your issue is just software related - to be safe however, take it to Apple and have them take a look at it. Worse case scenario - they give you a new MacBook Pro and you have to reinstall everything again.


Make a backup of your drive so you can just do a restore if they decide to replace your MacBook Pro.


Good luck

Feb 21, 2017 6:00 AM in response to Joe.fk

Have a look at the links provided below - yours could be just a simple software update.


http://appleinsider.com/articles/16/12/02/reported-2016-macbook-pro-graphics-iss ues-likely-caused-by-third-party-software


https://9to5mac.com/2016/12/07/apple-believes-2016-macbook-pro-graphics-issues-a re-addressed-in-macos-10-12-2-update-according-to-craig-federighi-email/


Hopefully, that's the case with your MacBook Pro - my issues was a little different - constant flickering and distorted graphics.

MacBook 13 inch 2016 screen problem

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