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I downloaded an App from the store and during the instal process the Computer hung. I had to force quit the app store. I rebooted, and the App had been installed after all and is working however the little bar is still there. How to remove?

Posted on Feb 23, 2017 1:30 AM

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13 replies

Feb 23, 2017 1:44 AM in response to ChangeAgent

As per this article : Safari for Mac: If Safari can’t download an item from the web

  • Sometimes a download is incomplete because the file was damaged. Try downloading it again.
  • Make sure you have the app needed to open the file. If you do, the file may have been corrupted during the download. Delete it and try downloading it again.

Also read these articles : Safari for Mac: If you need to remove a Safari plug-in

: Safari for Mac: Download items from the web using Safari

Feb 23, 2017 11:18 AM in response to tygb

tygb wrote:


I do remember the Launchpad was never in the dock , I don't know about others as sometimes experimenting with the apps can lead to malfunction .

Mac Basics: Launchpad is the fast way to find and open your apps - Apple Support states: "Click the Launchpad icon in the Dock."


Removing/adding an application to the Dock, is routine, and not considered "experimenting with the apps."

User uploaded file

Feb 23, 2017 3:12 AM in response to ChangeAgent

Go the to user library > preferences > right click on com.apple.appstore.plist and com.apple.LaunchServices.QuarantineEventsV2 and drag them to the desktop .

Open the web browser and App Store , Again enter in the user library and same in the preferences folder the plist must be created after few minutes , if it is conformed , drag the plists into the trash , restart and empty the trash .

How to enter in user library : click on go to go folder & type ~/Library

Feb 23, 2017 11:29 AM in response to Ferd II

Thanks for the article but I have read somewhere in the apple article that a little bit of battery is consumed , keeping the apps in the dock , so for my convenience I never keep apps in the dock and reduced the icon size , only finder and trash is there .


Any , how it was a lovely information from your end .

Take care and best wishes .

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launchpad shows download all the time

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