Why is my ipad pro freezing?

I’ve since contated Apple, they are unable to find any problems, they ran a diagnostics on it and have advised I return it.

One thing I would be interested to know - how many with this problem have a screen cover on theirs? And how many use the Apple pencil?

In preparation to return I have removed my screen and taken it out of the case and not seeming to have the problems now, will continue to use it and see, it may be totally coincidental.

go back to factory setting if there is nothing important to loose

Me too

FWIW: My 12” iPad is also starting to slow down intermittently and today it started to randomly restart. I had the same problem with my iphone6 and apple told me I could try fixing the problem by buying a new battery but it was more likely that I needed a newer phone. This makes me wonder if the now well-known battery problem with the iPhone 6 is repeating on the 12” iPad. (And p.s., I bought an iPhone 8plus on Saturday 1/19/18 and I’m already having problems with that one slowing during typing.) my iPad is older than yours but still less than a year old.

I am loosing the will to live with mine, can go days with no problem and then lagging so bad I can barely do anything on it. Followed and tried the suggestions but still continues and today the worst ever.

This is now 2 months old, my old iPad gave me no issues at all. I’m not buying into having to do resets, restricting the use of the facilities on the machine just to get it to work. its under guarantee and Apple can have it back .........

Scrolling through this thread I see you have the same model and same problem. I purchased mine in US and am living in Australi and am told to take it back to the retailer! Wondering if you have resolved the problem since your post.

Every suggestion from these posts I have tried. It seems to satisfy me for a few days...then it’s back to freezing while I’m using my keypad. I’m frustrated mostly...but what to do! Still loving my iPad Pro Even with its problems.

Try holding down the Sleep/Wake and Home buttons at the same time for at least ten seconds, until the Apple logo appears and then allow the device to reboot.

If a forced restart does not help try a System Restore. First backup your device using iTunes. Also import your photos to your computer and copy all important data. Try restoring as New first and testing it. If it works then try restoring the backup and test it again. The backup could be corrupted. Here are the steps for a Restore:

https://support.apple.com/en-us/HT201252

FWIW, my understanding is that if Background App Refresh is turned OFF apps in App Switcher will not refresh so you can have as many as you wish there with no effect. Even with it on the iPad should work properly. Mine does.

Switch apps on your iPhone, iPad, or iPod touch - Apple Support

You have tried a lot of things already but at this point this is what I would do.

I would make a backup to iTunes. Then do a Restore as New, not from the backup, and test your iPad at that point. The Restore as New installs a fresh copy of the iOS so you can eliminate any system or app corruption.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

If after a restore as new it is still acting up it is likely hardware. If it quits acting up restore the backup. If the issue then returns the backup is corrupted and unfortunately you would have to reconfigure all from scratch and redownload all your apps, a royal pain, I know.

Yes...it is working for me now. Very little if no frezzing of key pad. Thank you!

This really shouldn't be an issue on newer iPads any longer, but how many apps do you leave running in the background in the iOS App Switcher?

Do leave a lot of active web tabs running in Safari?

Try, in Settings App, turning off Background App Refresh.

How many apps running in the iOS App Switcher?

Something is causing these issues.

If you have dozens and dozens of apps running in the iOS App Switcher all refreshing in the background, this could be a source of all of your iPad issues.

You can't have scads of app running in the App Switcher, especially any apps that constantly go out to the Internet to get updated data.

I was trying to spare the OP from having to do a complete erase and setup as new as I suspected that there maybe some corrupted apps or data.

Hence I was going to advise that the OP quit all background running apps, first, to see if this clears up the issue.

Then have the OP turn off Background App Refresh in the Settings app.

Really trying to avoid a complete erase and restore as new scenario.

😟

His issue has been going on for a month to no avail. I had recommended a forced restart and/or a restore as new early on but he never said if he did or not. The OP can always restore the backup if a restore as new does not help. So not much is lost other than an hour or so.

I believe I have exactly the same problem as Kq2001. My iPad Pro 9.7 (purchased Dec 2016) freezes frequently in the same way, in various different apps but most severely in games. It even happens in core Apple apps such as Maps.

I have tried an erase and restore, but from a backup and not as a new iPad (I cannot tolerate losing all of my app data).

One other observation, I sometimes see small black squares flash on the screen...can be just a few or can be dozens. This happens just for a fraction of a second. This makes me wonder if I have a hardware issue with the graphics processor.

In any case, VERY frustrating for someone who has used iPads since the first launch and now upgraded to the premium model.

I have an iPad pro also with the same problems. I reset to factory settings. It did not help It's still havI got freezing problems, which seems to be getting harder and harder to use. I also have a 128 GB and it's a 12.9 inch. Typing is hard, keyboard freezes. It seems my problem started little by little In the past few weeks, after I updated the iOS 10.3.2.