Notes quit unexpectedly on my iMac. I have turned off notes on exchange emails and still have the same problem. When try to use notes my printer wakes up. Now I use notes on my iMac, iphone and ipad and I need access across these devices.
ANy suggestions?
EtreCheck version: 3.1.5 (343)
Report generated 2017-03-03 15:55:01
Download EtreCheck from https://etrecheck.com
Runtime 4:38
Performance: Good
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Problem: Apps are crashing
Description:
Notes crashes when connect to the cloud
Hardware Information: ⓘ
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ⓘ
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ⓘ
macOS Sierra 10.12.3 (16D32) - Time since boot: about 6 hours
Disk Information: ⓘ
Hitachi HUA722010CLA330 disk0 : (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (337.60 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N ()
USB Information: ⓘ
Apple Inc. FaceTime HD Camera (Built-in)
CELink USB2.0 Hub
CELink USB2.0 Hub
CELink USB2.0 Hub
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Western Digital My Book 1140
Logitech USB Receiver
Western Digital Ext HDD 1021
POLAR Electro Oy FLOWLink
Apple Computer, Inc. IR Receiver
Apple Card Reader
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Gatekeeper: ⓘ
Mac App Store and identified developers
Unknown Files: ⓘ
/Library/LaunchAgents/6H4HRTU5E3.com.avast.passwords.Agent.plist
/Library/Application Support/Avast Passwords/components/AppLifecycle.bundle/Contents/Resources/AppLifecycleAgent.b undle/Contents/MacOS/AppLifecycleAgent
One unknown file found. [Check files]
Kernel Extensions: ⓘ
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.FileShield (3.0.0 - SDK 10.9 - 2017-02-14) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.1 - SDK 10.11 - 2017-02-14) [Support]
/System/Library/Extensions
[not loaded] com.joshuawise.kexts.HoRNDIS (6 - SDK 10.0 - 2017-02-23) [Support]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 167 Apple tasks
[running] 105 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 35 Apple tasks
[loaded] 168 Apple tasks
[running] 109 Apple tasks
Launch Agents: ⓘ
[loaded] 6H4HRTU5E3.com.avast.passwords.Agent.plist (2017-02-23) [Support]
[not loaded] com.adobe.AAM.Updater-1.0.plist (2017-01-12) [Support]
[running] com.avast.secureline.update-agent.plist (2017-02-07) [Support]
[loaded] com.avast.secureline.userinit.plist (2017-02-07) [Support]
[running] com.avast.update-agent.plist (2017-02-17) [Support]
[loaded] com.avast.userinit.plist (2017-02-17) [Support]
[loaded] com.google.keystone.agent.plist (2017-01-13) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2017-01-12) [Support]
[not loaded] com.teamviewer.teamviewer.plist (2016-10-14) [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist (2016-10-14) [Support]
Launch Daemons: ⓘ
[running] com.adobe.ARM.[...].plist (2017-01-12) [Support]
[running] com.adobe.agsservice.plist (2017-01-24) [Support]
[loaded] com.adobe.fpsaud.plist (2017-01-30) [Support]
[loaded] com.avast.init.plist (2017-02-17) [Support]
[loaded] com.avast.secureline.init.plist (2017-02-07) [Support]
[loaded] com.avast.secureline.uninstall.plist (2017-02-07) [Support]
[loaded] com.avast.secureline.update.plist (2017-02-07) [Support]
[loaded] com.avast.uninstall.plist (2017-02-17) [Support]
[loaded] com.avast.update.plist (2017-02-17) [Support]
[loaded] com.boxcryptor.BCFS.Mounter.Helper.plist (2017-02-04) [Support]
[loaded] com.boxcryptor.osx.PrivilegedHelper.plist (2017-02-04) [Support]
[not loaded] com.crashplan.engine.plist (2017-02-24) [Support]
[loaded] com.google.keystone.daemon.plist (2017-01-23) [Support]
[loaded] com.microsoft.autoupdate.helper.plist (2017-01-09) [Support]
[loaded] com.microsoft.office.licensing.helper.plist (2015-03-25) [Support]
[loaded] com.microsoft.office.licensingV2.helper.plist (2016-04-11) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2016-09-22) [Support]
[loaded] com.teamviewer.Helper.plist (2016-07-06) [Support]
[not loaded] com.teamviewer.teamviewer_service.plist (2016-10-14) [Support]
[loaded] uk.co.canimaansoftware.ClamXavHelper.plist (2017-02-28) [Support]
[loaded] uk.co.canimaansoftware.ClamXavHelperUpdater.plist (2016-06-29) [Support]
User Launch Agents: ⓘ
[loaded] com.adobe.ARM.[...].plist (2015-05-14) [Support]
[loaded] com.adobe.ARM.[...].plist (2017-01-12) [Support]
[running] com.akamai.single-user-client.plist (2017-01-23) [Support]
[running] com.amazon.music.plist (2017-02-16) [Support]
[loaded] com.avast.home.userinit.plist (2017-02-17) [Support]
[loaded] com.avast.secureline.home.userinit.plist (2017-02-07) [Support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2017-01-13) [Support]
[loaded] com.dropbox.DropboxMacUpdate.agent.plist (2017-03-02) [Support]
[running] com.google.Chrome.framework.plist (2017-03-03) [Support]
[loaded] net.optimum.iptv.optimumapp.agent.v3.plist (2017-01-15) [Support]
[loaded] uk.co.canimaansoftware.clamxav.UninstallWatcher.plist (2017-03-02)
[loaded] uk.co.canimaansoftware.clamxav.clamscan.plist (2016-12-19) [Support] - /Applications/ClamXav.app/Contents/Resources/ScheduleHelper: Executable not found!
[loaded] uk.co.canimaansoftware.clamxav.freshclam.plist (2016-12-19) [Support] - /Applications/ClamXav.app/Contents/Resources/ScheduleHelper: Executable not found!
User Login Items: ⓘ
Dropbox Application
(/Applications/Dropbox.app)
Avast Mac Security Application
(/Applications/Avast.app)
ClamXav (2907) Application
(/Applications/ClamXav (2907).app)
Boxcryptor Application
(/Applications/Boxcryptor.app)
CrashPlan Application
(/Applications/CrashPlan.app)
Skype Application
(/Applications/Skype.app)
CrashPlan menu bar Application
(/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)
Internet Plug-ins: ⓘ
Google Earth Web Plug-in: 7.1 (2016-05-05) [Support]
AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2017-01-12) [Support]
FlashPlayer-10.6: 24.0.0.221 - SDK 10.9 (2017-02-14) [Support]
AdobePDFViewerNPAPI: 11.0.19 - SDK 10.6 (2017-01-12) [Support]
Silverlight: 5.1.50901.0 - SDK 10.6 (2017-01-15) [Support]
QuickTime Plugin: 7.7.3 (2017-01-13)
Flash Player: 24.0.0.221 - SDK 10.9 (2017-02-14) [Support]
PepperFlashPlayer: 24.0.0.221 - SDK 10.9 (2017-03-02) [Support]
SharePointBrowserPlugin: 14.7.1 - SDK 10.6 (2017-01-09) [Support]
AdobePDFViewer: 11.0.19 - SDK 10.6 (2017-01-12) [Support]
npmcafee: 2.0.15 (2014-07-22) [Support]
JavaAppletPlugin: Java 8 Update 111 build 14 (2017-01-12) Check version
User internet Plug-ins: ⓘ
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2015-07-17) [Support]
WebEx64: 1.0 - SDK 10.6 (2015-03-28) [Support]
Google Earth Web Plug-in: Unknown (2015-02-16)
3rd Party Preference Panes: ⓘ
Akamai NetSession Preferences (2017-01-23) [Support]
Flash Player (2017-01-30) [Support]
FUSE for OS X (OSXFUSE) (2015-02-06) [Support]
Java (2017-01-12) [Support]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 661.74 GB
Destinations:
Movies [Local]
Total size: 3.00 TB
Total number of backups: 129
Oldest backup: 11/2/14, 4:10 AM
Last backup: 3/3/17, 3:19 PM
Size of backup disk: Excellent
Backup size 3.00 TB > (Disk size 999.35 GB X 3)
Top Processes by CPU: ⓘ
89% com.avast.daemon
3% WindowServer
1% kernel_task
1% fontd
0% Avast Passwords
Top Processes by Memory: ⓘ
1.12 GB kernel_task
836 MB CrashPlanService
770 MB Google Chrome Helper(11)
492 MB mdworker(19)
246 MB Google Chrome
Virtual Memory Information: ⓘ
9.28 GB Available RAM
4.86 GB Free RAM
6.72 GB Used RAM
4.42 GB Cached files
24 MB Swap Used
Diagnostics Information: ⓘ
Mar 3, 2017, 03:27:34 PM ~/Library/Logs/DiagnosticReports/cloudd_2017-03-03-152734_[redacted].crash
/System/Library/PrivateFrameworks/CloudKitDaemon.framework/Support/cloudd
Mar 3, 2017, 08:55:08 AM Self test - passed
Mar 2, 2017, 10:16:14 PM /Library/Logs/DiagnosticReports/Mail_2017-03-02-221614_[redacted].hang
/Applications/Mail.app/Contents/MacOS/Mail
Mar 2, 2017, 10:12:57 PM /Library/Logs/DiagnosticReports/System Preferences_2017-03-02-221257_[redacted].hang
/Applications/System Preferences.app/Contents/MacOS/System Preferences
Mar 2, 2017, 10:12:53 PM /Library/Logs/DiagnosticReports/Mail_2017-03-02-221253_[redacted].hang
Mar 2, 2017, 09:54:59 PM /Library/Logs/DiagnosticReports/System Preferences_2017-03-02-215459_[redacted].hang
Mar 2, 2017, 09:54:56 PM /Library/Logs/DiagnosticReports/System Preferences_2017-03-02-215456_[redacted].hang
Mar 2, 2017, 09:54:45 PM /Library/Logs/DiagnosticReports/System Preferences_2017-03-02-215445_[redacted].hang
Feb 28, 2017, 05:57:09 PM /Library/Logs/DiagnosticReports/NETGEARGenie_2017-02-28-175709_[redacted].hang
/Applications/NETGEARGenie.app/Contents/MacOS/NETGEARGenie
Feb 28, 2017, 05:53:47 PM /Library/Logs/DiagnosticReports/OmniFocus_2017-02-28-175347_[redacted].hang
/Applications/OmniFocus.app/Contents/MacOS/OmniFocus
Feb 28, 2017, 05:51:08 PM /Library/Logs/DiagnosticReports/suggestd_2017-02-28-175108_[redacted].cpu_resou rce.diag [Details]
/System/Library/PrivateFrameworks/CoreSuggestions.framework/Versions/A/Support/ suggestd
Feb 28, 2017, 05:50:38 PM /Library/Logs/DiagnosticReports/Microsoft Word_2017-02-28-175038_[redacted].hang
/Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
Feb 28, 2017, 05:50:27 PM /Library/Logs/DiagnosticReports/Mail_2017-02-28-175027_[redacted].hang
Feb 28, 2017, 05:48:57 PM /Library/Logs/DiagnosticReports/Skype_2017-02-28-174857_[redacted].hang
/Applications/Skype.app/Contents/MacOS/Skype
Feb 28, 2017, 05:48:41 PM /Library/Logs/DiagnosticReports/Avast_2017-02-28-174841_[redacted].hang
/Applications/Avast.app/Contents/MacOS/Avast
Feb 28, 2017, 05:47:36 PM /Library/Logs/DiagnosticReports/AvastSecureLine_2017-02-28-174736_[redacted].ha ng
/Applications/AvastSecureLine.app/Contents/MacOS/AvastSecureLine
Feb 28, 2017, 05:47:20 PM /Library/Logs/DiagnosticReports/Mail_2017-02-28-174720_[redacted].hang
Feb 28, 2017, 05:47:20 PM /Library/Logs/DiagnosticReports/Skype_2017-02-28-174720_[redacted].hang
Feb 28, 2017, 05:03:05 PM /Library/Logs/DiagnosticReports/Mail_2017-02-28-170305_[redacted].hang
I followed the instructions and Notes. Notes will still not open when connected to the cloud. The popup says "Notes Quit Unexpectedly"
Date/Time: 2017-03-03 09:23:58.623 -0500
OS Version: Mac OS X 10.12.3 (16D32)
Report Version: 12
Anonymous UUID: 03432524-2EAA-3F7C-D4B5-E770E31C1D0B
Time Awake Since Boot: 1700 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: NSManagedObjectContext 0x6100001d6bc0
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[__NSPlaceholderDictionary initWithObjectsAndKeys:]: second object of each pair must be non-nil. Or, did you forget to nil-terminate your parameter list?'
abort() called
terminating with uncaught exception of type NSException
Try running this program in your normal account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.
/Library/LaunchAgents/6H4HRTU5E3.com.avast.passwords.Agent.plist
/Library/Application Support/Avast Passwords/components/AppLifecycle.bundle/Contents/Resources/AppLifecycleAgent.b undle/Contents/MacOS/AppLifecycleAgent
One unknown file found. [Check files]
Click [Check files].
Uninstall Avast. It tends to interfere with the computer's operation while providing minimal to no benefit.
garyfromgreat neck wrote:
[loaded] uk.co.canimaansoftware.ClamXavHelper.plist (2017-02-28) [Support]
[loaded] uk.co.canimaansoftware.ClamXavHelperUpdater.plist (2016-06-29) [Support]
[loaded] uk.co.canimaansoftware.clamxav.UninstallWatcher.plist (2017-03-02)
[loaded] uk.co.canimaansoftware.clamxav.clamscan.plist (2016-12-19) [Support] - /Applications/ClamXav.app/Contents/Resources/ScheduleHelper: Executable not found!
[loaded] uk.co.canimaansoftware.clamxav.freshclam.plist (2016-12-19) [Support] - /Applications/ClamXav.app/Contents/Resources/ScheduleHelper: Executable not found!
ClamXav (2907) Application
(/Applications/ClamXav (2907).app)
This doesn't make much sense to me. ClamXav is either improperly installed or improperly uninstalled. I don't understand why the User Launch Agents are unable to locate the executable in /Applications/ClamXav.app but User Login Items seems to find it (unless EtreCheck isn't telling us everything).
It would be normal to see ClamXav Sentry as a Login Item, but there is no reason for the ClamXav app to ever be opened unless you are conducting a manual scan or changing preferences. None of the ClamXav background operations are running, but even if they were they don't require the app to be open.
If you tried to remove ClamXav by dragging the app to the trash, then the UninstallWatcher should have offered to remove the rest of the installation for you, so if that's what you intended to do, then you will need to download and run the uninstaller to get the remaining pieces and parts removed. Go to ClamXav - Downloads and at the bottom of that page you will find a link to download the ClamXav Uninstaller.pkg. Then open System Preferences->Users & Groups->Login Items tab, highlight "ClamXav" and use the minus "-" button under the list to remove it.
If you quit notes app and then disconnect your mac from internet connection and open notes does it still crash? If so what other accounts do you have configured under system preferences? Only icloud?
Does it quit on another user admin account without icloud configured? does it quit with icloud configured?
notes quit unexpectedly
