Running OS version 8.3 on my iPad. Have had no previous issue watching Dailymotion videos and have not changed any settings. I can access the website and select a video, but all I get is a black video screen. I deleted and re-downloaded the App with no success. No issues with YouTube, Vimeo, or any other streaming videos. No response from Dailymotion Support.
Hoping someone has an idea of how to fix it. Many thanks.
iPad 2, iOS 8.3
Thanks for your reply Diana.
I'll provide as much detail as possible.
Running OS version 8.3 on my iPad Air. I have an older iPad with the exact same issue.
1) Which device model - ME993LL/B - iPad Air - OS 8.3
2) Do you use the app or web app - I have tried both the app and going directly to the website.
3) Wi-fi or mobile datas - Wi-fi only. My iPads do not have mobile data capability. I can watch videos on my Smartphone using both Wi-fi and mobile data.
4) I have rebooted several times.
4) Where do you come from - I live in the U.S.
Again, I have had no previous problem watchingDailymotionvideos as recently as last week and do not recall changing any settings. I can access the website and select a video, but all I get is a black video screen. And no issues with YouTube, Vimeo, or any other streaming videos.
Could this be related to a specific App or Safari Setting?
I stalled on updating to OS 9. Now the only option is to update to OS 10 and I've read of people having problems with 10 and wanting to go back to OS 9.
Can and should I update to OS 10 if I never updated to OS 9?
Hoping someone can help.
This is very frustrating.
Thanks for any assistance you can provide.
Hi. Have you tried accessing the videos through the website? Even though the app says it's compatible with iOS 8.2, it may not be compatible any more.
Do you have any possible issues with VPN, unblocker, location/timezone settings, etc.? Just wondering if DailyMotion may be blocking you for some reason. That could explain the sudden change.
Unable to view dailymotion videos on ipad
