You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot turn on location services.

I have an iPhone 6 Plus. Cannot turn on location services, it's grey.

iPhone 6 Plus, iOS 9.3.1

Posted on Mar 3, 2017 7:54 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2017 10:14 AM

Hi


As the button for turning on Location Services is greyed out, Restrictions are likely enabled on your iPhone.


To turn them off (your Restrictions passcode will be required):


Go to: Settings > General > Restrictions > Location Services > select Allow Changes.


Note that it may not be possible to change the Restrictions setting if restrictions are enforced on your iPhone (via a configuration profile, mobile device management or Exchange policy). If so, contact your device administrator for help.

1 reply
Question marked as Top-ranking reply

Mar 3, 2017 10:14 AM in response to Zemade956

Hi


As the button for turning on Location Services is greyed out, Restrictions are likely enabled on your iPhone.


To turn them off (your Restrictions passcode will be required):


Go to: Settings > General > Restrictions > Location Services > select Allow Changes.


Note that it may not be possible to change the Restrictions setting if restrictions are enforced on your iPhone (via a configuration profile, mobile device management or Exchange policy). If so, contact your device administrator for help.

Cannot turn on location services.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.