Itunes remote app not working fully

I have FOUND THE WORK AROUND!!!!!!! Ok guys I had the same issues. Super annoying but all you have to do is go to clear your list of up next, then what ever is playing or pause in now playing, just hit the next button, then nothing will be there so you can now select anything and it will start playing. Way lame but it works

Yes, still annoying. You have to clear the “Up Next” list, then advance the track before selecting a new song.

Hopefully this will help at least some people with this problem!

I managed to get Remote to connect...

-So start by leaving iTunes open on PC

-Restart Bonjour Service and Apple Mobile Device Service (CTRL+SHIFT+Esc, go to 'Services' tab and then right-click and restart on both)

-Delete and re-download the app on iPhone

-Open app, disable and re-enable Home Sharing

-Select 'Add an iTunes Library'

-Go to iTunes on PC and try to reconnect app

-Enter only 4-digit code and DON'T PRESS ANYTHING ELSE (i.e. 4 keystrokes, no more)

-There is the temptation to hit return/enter or click on 'Done'. Don't! Took me about 45 seconds for me but it failed.

-Then re-enter the 4-digit code (without leaving the screen on your iPhone)

-Wait... and connected!

That's what worked for me. There are almost definitely some steps above that aren't required for this to work but that's what I did and I'm not sure which steps you can safely omit.

I really hope this helps at least one person connect! 🙂

I also have this issue with several devices. I have used IPhone 6+, IPhone4S, 2 IPad2, Mac Mini and Macbook. Regardless of what device or computer I use the remote app does not perform properly.

I contacted Apple support, case # 100290677068. They had me troubleshoot thing sthat I had already tried. Then they had me factory default my phone, download the remote app, connect it to my ITunes library and try again. The app operation still did not work properly.

All devices are using the most up to date OS or IOS that they can. If this is an issue of the remote app not being compatible with older versions then that is a problem that Apple need to address. This was a good and reliable app until now.

Now this is intersting, I have exactly the same problem as everyone else, but mine only started after the upgrade to IOS11 and OSX High Sierra (iTunes 12.7) ...

I hope that Apple will come up with a fix for the remote.app fairly soon ...

Have had same problem for around a year now - really annoying. I use iTunes with 5 airport expresses but after years of using AirTunes this problem is making me seriously consider Sonos. Unbelievable that Apple is ignoring this issue.

Interestingly it is not a happening at my weekend house where I have older OS and iTunes, but use same app on my phone. So clearly it’s one of those two upgrades, not the app.

Good news - I just did the latest OS system update on my Mac (10.13.2) and the issue with Remote and iTunes seems to finally be solved. Sundummy you may be SOL because you're on a PC but I appreciate seeing you and others with the same issue which made me to try tackling it again today.

Oddly the Remote app on my iPad mini doesn't have any problems; but it persists on my iPhone 6 (i.e., you cannot select and play a new song without first flushing the "Up Next" list).

Apple dev team, please do somethig about it! The problem is still there for almost a year.

A lot of people used this this on a regular basis, but now it is no longer work neither with iTunes, nor with Apple TV.

It is sad that company, which always was focuesed on software stability now just ignoring support of their own apps!

#Appledosomething

I am still having this problem and it is with my Mac Infrared remote!! ***?!! Works everywhere BUT on

iTunes 12.7.2.58!

Just tried it mine after coming across this thread, hadn't used the remote app for a while so who know when this bug cam along. When I tap a song in a playlist it won't play it, can skip tracks back and forth when playing from the home screen. Same behaviour on iPhone SE and iPad Air 2 controlling my Mac Mini's iTunes Library. Download the app again like other in this thread but no luck.

Despite the fact that things used to be more stable and less feature bloated in the past, I solved this pairing issue by being in the same Wifi network with both devices. Often, the Mac was in the 5Ghz network while the phone was still in the 2.4Ghz Wifi. Between both networks, not all broadcasts or/and UDP packets seem to traverse (although same router). I did not want to Wireshark it in detail. Anyway, without having analyzed the root cause, I helped myself with both troubled devices being in the same network. Maybe this helps or is a hint for you. OJ