My text messages are all out of order instead of going by most recent

My text messages all disappeared on their own one day and now my text message display is all out of order instead of by most recent. How do I fix this?

iPhone 5s, iOS 10.2.1

Posted on Mar 7, 2017 5:52 AM

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Question marked as Top-ranking reply

Posted on Mar 27, 2018 6:13 AM

This worked for me, but make sure once you turn off "set automatically" you restart your phone before you turn "set automatically" back on:


Settings

Select general settings

Select date and time

Turn off set automatically

Restart phone

Turn set automatically back on


I hope this helps

30 replies

Jan 23, 2018 6:23 AM in response to jayhawkjen44

Closing ALL apps (not just iMessage) and then restarting worked. My starts happening when I have lots of apps opened. The messages all have the correct time stamp so closing ALL apps and restarting put them back in the correct sequence. I opened a ton of apps and it happened again. Looks like processing is slowed and iMessage just doesn’t display them correctly due to processing. Ii believe that’s why closing ALL apps and restarting give the iPhone enough process cycles to display it correctly. So, in short, it’s just a display issue. IMessage is logging the correct time.


Hope this helps

Jan 24, 2018 1:11 AM in response to danwoe

This works on all Modern devices up to iOS 11.2.2


-Settings > General > Date and Time > Toggle off Automatic Date and Time
-Settings > Messages > Toggle off iMessage
-Settings > FaceTime > Toggle off FaceTime
-Settings > General > Reset > Reset Network settings


Once the phone restarts, toggle Automatic Date and Time, iMessage, and FaceTime back on.


Older messages may still be out of order, but new ones should come in just fine.


This is the accepted troubleshooting at the moment, and has yet to fail solving this issue.

Dec 2, 2017 11:38 AM in response to jayhawkjen44

Have you checked your Messages application last used time stamp? Messages are organized based on the system time. If the time set for the app is incorrect messages will not be organized by date.


If your not sure you can go into device settings under “General” and then look under “iPhone Storage”. Scroll down until you see the “Messages” app and their should be a “last used” tag. If this does not match the correct time then that’s more than likely the issue. Unfortunately, the only way to resolve this, that I know of, would be to reset the device all together because Messages is a native application and cannot be uninstalled or reset without resetting the device.


Good Luck!

Jan 23, 2018 10:59 AM in response to rshoffner

Yep a full restart sorts out a lot of issues. like "can’t find a wifi” or something similar and you see you are connected. Hubby had this one last night. I said do a hard shut down wait 5 minutes and voilá connected.

Having said that, that process is not changing the lock timing. It still times out too soon when I have it set to 5 minutes and goes down from ther with the shorter times. Sigh. Maybe one of these update will fix that one.

Apr 24, 2017 7:28 AM in response to jayhawkjen44

Exact same thing happened to me. Many of my message threads were just gone one day and now, everything is out of order. The same person stays at the top of the list whether I received a text message from them a minute ago or a day ago. I have tried everything I could possibly think of to fix this issue to no avail. I have closed the app and restarted, I have turned iMessage on and off and then restarted, I have even done a full restore and backed up from iCloud. No dice. The really weird thing is that this is only happening on my phone, not my Mac or iPad. It is driving me absolutely crazy; would love a fix.

Aug 1, 2017 2:10 AM in response to KMVFX

I have the exact same issue, which happened after buying a. Ew iPad Pro and setting it up. All messages disappeared of my phone and now messages on both iPhone and iPad are out of order. Have tried signing in/out of messages, resting phone and iPad etc. Testoring via backup does not work as it was a. Ew iPad. Why can't Apple provide answers for this??!!

Dec 29, 2017 6:40 PM in response to Demo

I too had this same thing happen and followed the resetting process you outlined. It did not fix what happened before resetting but I waited the five minutes and texting is in order now.


‘’Now to figure out how to get the timing before sleeping to work right! 5 minutes is 1:20 ish and boom it is out. Never works ok but the other times do not! Lol.

Jan 9, 2018 8:17 AM in response to jayhawkjen44

Similar issue only my texts never all disappeared. I just receive texts from senders and my phone puts them in front of my previous reply instead of in the correct time order. weird. Must be a glitch caused by an update. Apple is really starting to tick me off with their updates, first the battery life is shortened and now this. Think I my switch to Samsung. that way I can get the gear S3 which is much more stylish than the oddly square apple watch.

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My text messages are all out of order instead of going by most recent

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