Fix for No Sound in iTunes on Windows 10

Guys this is just more something I wanted to share. I was searching forums back late last year when I noticed an issue where iTunes would just not play sound anymore. It was working fine after my Windows 10 upgrade and then just out of nowhere I could not get sound to play in iTunes. Checked and made sure all volume sliders were up and ran through my playback devices in sound to make sure it was not playing on the wrong device. Sound was working fine on everything else except iTunes. I uninstalled and re-installed iTunes 1 or 2 times as new versions came out in case it was some kind of Windows 10 issue with iTunes but it never fixed it. Finally today while I was going through a forum I noticed someone post about disabling the Sound Enhancer but it was already disabled. But I noticed another setting on the same page. The Play Audio Using: Section was set to Windows Audio Session. I changed it to Direct Sound and tada I can hear sound in iTunes again. This may work on older operating system versions to. Windows 10 was just what I was using.

Heres the process

1. Open iTunes and go into Edit and then preferences

2. Click Playback on the preferences screen.

3. At the bottom you will use Play Audio Using:

4. Change from Windows Audio Session to Direct Sound.

5. It will ask you to close iTunes and re-open and then you should have sound again.

You might be experiencing a different issue but if this can help one other person its worth it to post especially being a simple thing to check. Thanks!

null-OTHER, Windows 10

Posted on Mar 11, 2017 5:01 PM

Top-ranking reply

cahib

Level 1

73 points

Posted on Jun 13, 2019 8:51 AM

Thank you so much for this fix. After switching to apple music, I've been streaming from my pc more often since then and out of nowhere sound stopped working. This fixed the issue for me, thank you very much

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235 replies

Sep 25, 2020 7:40 AM in response to acex5

Hi, I'm trying to connect an amp & speakers to my pc running on windows 10 although no sound comes out, when i plug the jack cable into my iPad or iPhone it works ok, although noticed just to the left of the left of the song on my pc there's an icon missing, that i click on my iPad to select which speakers to use? Anyone know how i can get that icon back on my iTunes? The icon i am referring to is just below the play button..

JimMAsh

Level 1

8 points

Oct 10, 2020 6:36 PM in response to acex5

This just worked for me as well after the last 12.10.9.3 ITunes release. However I noticed that after you toggle to "Direct Sound" you can then toggle back after a iTunes exit back to "Windows Audio Session" and it remains working. - Jim

Jun 18, 2017 10:21 AM in response to acex5

Thank you!!

Apr 10, 2018 7:32 AM in response to acex5

It's having to fix things like this that help drive people away from iTunes

Jun 25, 2018 3:30 PM in response to acex5

Thank you so much most "fixes" are fake or just don't work for my PC but yours was legitimate and didn't mess up iTunes.

Apr 22, 2019 8:00 AM in response to acex5

Thank you, aceX5!! Found your "fix" blog and it did the trick. Thank you so much!!!

Nov 19, 2020 7:45 PM in response to acex5

You have no idea how much this helped.... Was having the same issue, tried the same things as you to no prevail. Finally decided to google it and sure enough my answer is right here. Thanks

Nov 24, 2020 9:44 AM in response to acex5

Probably 3 years to late but thanks for clear instructions and it works!

Nov 24, 2020 2:42 PM in response to acex5

This was the answer. I got my audio back on iTunes. Well done.

Feb 14, 2021 4:46 PM in response to acex5

Thank you so much! This fixed my problem!

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Fix for No Sound in iTunes on Windows 10