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Fix for No Sound in iTunes on Windows 10

Guys this is just more something I wanted to share. I was searching forums back late last year when I noticed an issue where iTunes would just not play sound anymore. It was working fine after my Windows 10 upgrade and then just out of nowhere I could not get sound to play in iTunes. Checked and made sure all volume sliders were up and ran through my playback devices in sound to make sure it was not playing on the wrong device. Sound was working fine on everything else except iTunes. I uninstalled and re-installed iTunes 1 or 2 times as new versions came out in case it was some kind of Windows 10 issue with iTunes but it never fixed it. Finally today while I was going through a forum I noticed someone post about disabling the Sound Enhancer but it was already disabled. But I noticed another setting on the same page. The Play Audio Using: Section was set to Windows Audio Session. I changed it to Direct Sound and tada I can hear sound in iTunes again. This may work on older operating system versions to. Windows 10 was just what I was using.


Heres the process

1. Open iTunes and go into Edit and then preferences

2. Click Playback on the preferences screen.

3. At the bottom you will use Play Audio Using:

4. Change from Windows Audio Session to Direct Sound.

5. It will ask you to close iTunes and re-open and then you should have sound again.


You might be experiencing a different issue but if this can help one other person its worth it to post especially being a simple thing to check. Thanks!

null-OTHER, Windows 10

Posted on Mar 11, 2017 5:01 PM

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Question marked as Best reply

Posted on Jul 6, 2018 3:59 PM

Hi all,


This is the only thing that worked for me, using windows 10.


1. Open

Settings, and click/tap on the System icon.


2. Click/tap on

Sound on the left side, and click/tap on App volume and device preferences under Other sound options on the right side.


3. You should see the ITunes app/icon to the right of that, there s a drop down box labelled Output which I think lists the different sound cards installed in your conputer, I selected default and the sound came through straight away loud and clear as before.


NB I m not sure why the iTunes app wasn’t set to default in the first place, despite researching relentlessly and tweaking settings over the last few days to solve this issue, switching to direct sound in ITunes had no effect. Hope this helps.

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Fix for No Sound in iTunes on Windows 10

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