I got a new email address and I wanted to update the information with my iTunes. All worked well except I can't sign out of iCloud because it wants me to sign in with my old Apple ID. I know the password for it but it tells me the Apple ID or password is wrong. Since I changed my ID from one email to the next that makes sense but I can't sign out. Help!
Durr, try the following:
Hope this helps!
Durr, try the following:
Hope this helps!
This worked for me in about 30 seconds after trying for an hour: https://bencoding.com/2017/02/12/forcing-icloud-logout-on-your-mac/
If you can't unselect Find my iPhone on your Mac in System Preferences, read this about zapping the NVRAM (Command-Option-P-R while restarting): https://tidbits.com/article/16638
There is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option.
I have tried entering in the password but it won't let me because Find My Mac is enabled. So it just errors out. Honestly, I find it funny that I have to sign in to sign out. I read something that you can just log back into your Apple ID and change the email address back then sign out and change it again but unfortunately that email does not exist anymore.
Hey Eric,
I have found that these instructions require that a code be sent to the old email in order for you to type that into the account you are trying to sign out. Since the ID is no longer functional, not seeing how to get around that? Am I missing something?
GB
Hi Eric,
GB is correct. I no longer have access to my old email address and when I try to set it back up as my Apple ID it wants me to retrieve a code. I can't get the code because I don't have that email anymore.
Hi GB. Steps I am taking-
-On my Mac I go to settings and iCloud Settings.
-I notice it has my name and my old email listed so I click Sign out.
-It asks me to enter my password for the Apple ID that is my old email. I have tried to enter the password but that doesn't work. It says Your Apple ID or password is incorrect. So I cancel.
-I get a pop up that says Your iCloud account couldn't be removed at this time. Turn off all iCloud services and try again. When I try to turn off those services I can turn them all off except Find my Mac. It again asks me to sign in with my old Apple ID.
I did try to change me email back for my Apple ID but when I do that it sends a code to my old email that I don't have access to anymore. I was able to update my iPhone just fine.
One last thing that I can think of is to take the Mac offline. Then go to a device or another Mac, and open Find My iPhone. The Mac should show as offline, and should be able to allow to you Remove the Device. In all likelihood, this won't help, but put the Mac back online, and see if the Find My Mac option is unchecked.....or if you can uncheck it. Or if you can now sign out with the current ID.
GB
Apple ID - If iCloud asks for the password to your previous Devices, but will work with computers
Try signing out using your current Apple ID password.
Cheers,
GB
OK - maybe I'm misunderstanding something. Exactly what steps are you taking, and what is happening when you do that.
GB
Most important things first, how Wilks?
I've not had that happen, but it has been a long while since I have changed, so maybe the procedure has changed since the last time I did it.
OK, try this: Open iCloud in System Preferences, and try to uncheck the Find My Mac option. When it asks for the passcode, type in your current iCloud passcode to turn it off.
GB
It gives the same message as trying to sign out. Apple ID or password is incorrect.
Can't sign out of iCloud on Mac
