I did not purchase apple music but i was billed. I am using spotify premium.

If this is an email you've received you are sure that it’s a genuine email from Apple and not a phishing attempt trying to get your account and payment details ?

Phishing and similar emails : Phishing & Other Suspicious Emails

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Viewing an account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)

If it shows on your account's purchase history (did you, or anybody who has access to that account, ever try Apple Music and not cancel its subscription : View, change, or cancel your subscriptions - Apple Support ?) contact iTunes Support : https://support.apple.com/contact . And change the account's password http://appleid.apple.com - after changing it : What to do after you change your Apple ID email address or password - Apple Support.

Tolitsken,

Did you by any chance start the "free" trial for Apple Music? If so, it automatically starts billing you at the end of 3 months, unless you proactively take steps to cancel it.

If that is your situation, follow these steps to cancel it:

Manage your Apple Music membership on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV - Apple Support

Tolitsken wrote:

Thank you so much Ed..I successfully cancelled apple music and i also found out i am akso subscribed to netflix but i am not using it my goodness!! I appreciate ur help ..

Tolitsken,

You are welcome. Glad it worked out!

Ed