Replacement Airpod has arrived!

If anyone else has this problem, there may be an additional issue. There's been at least one firmware update since the AirPods were released. If they are on different versions you'll get the orange flashing light when they are both in the charger.

To fix this:

- un-sync both AirPods

- put only the new one in the charging case and connect it to your iPhone. You should see a popup on your iPhone and a red warning that there's only one AirPod.

- take the AirPod out and make sure it's connected and working

- go into settings-general-about-AirPods and take note of your firmware version (3.3.1 is the old original shipping version that needs updated, if you have this then this is definitely what's causing your problem)

- put only the one AirPod back into the charging case

- close the charging case, and plug your iPhone and the charging case in to charge. Leave them alone for an hour or two..

- take your AirPod back out so it connects and check the firmware version again. It should have updated while it was sitting there charging.

- put the other AirPod back in the case with this one, press the sync button on the back of the case. They should both connect now. If they don't, repeat this process with the second AirPod.

Thank you so much. This solved a problem I spent hours trying to solve. I had a replacement AirPod that would sporadically have no audio output.

Second replacement ran into the orange flashing light. Multiple Genius' tried to figure it out. They replaced the other Airpod and also the case but no fix. I had to leave so I took the nonworking unit and told them I would come back if I couldn't figure it out.

Found your post and sure enough the L and R Airpod's had mismatched firmware. Once I corrected it they paired instantly.

This led me to the right solution. I had to unpair the original Bluetooth connection. Then I only had the new AirPod in the case and paired it alone. Then the old original AirPod that I was keeping paired alone. It then showed up as 2 separate devices, I unpaired both of those. After this then I left both in the case and paired it up as usual and it worked perfectly!

JonGentry wrote:

This is a problem with the solution...

Thanks for the post JonGentry !

Dude you need to be working for Apple! your a genius! do you have any idea how many hours and apple personnel could not figure this out!