You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund Subscription

I subscribed to a VPN Hotspot app thinking I could use it to avoid blocked sites at school but it does not work at all and messes up the performance of my phone. How can I get a refund?

iPhone 6s, iOS 10.2.1

Posted on Mar 17, 2017 6:24 AM

Reply
1 reply

Mar 17, 2017 6:27 AM in response to MonicaAle

Purchases are considered final but you could try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html


And if you haven't already done so cancel the subscription : View, change, or cancel your subscriptions - Apple Support

Refund Subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.