reset icloud email password? NOT APPLE ID

As LAC Allen stated - your issue is related to the need for an App-specific password that is used instead of your normal Apple/iCloud ID password. It is not a different password for your @iCloud account, it is a different (and temporary) password for signing into the app you are trying to access.

You need Two-Factor Authentication or Two-Step Verification in order to be able to generate App-specific passwords. The preferred security option is Two-Factor, but not all accounts qualify for Two-Factor, so if you do not meet the requirements outlined in the Two-Factor article below, follow the instructions in that same article to set up Two-Step Verification (you must use the links in the article to set up Two-Step):

Two-factor authentication for Apple ID - Apple Support

Once you get it set up, you can generate and use the App-specific password as needed:

Using app-specific passwords - Apple Support

Cheers,

GB

Help

I do not understand the circumstances you are describing. What do you mean "when you are notified that your iCloud email account needs updating"?

What "exact same message" are you asking about and what clicking "fix account" option appears and at what point?

Cheers,

GB

Thank you. This is my exact same problem. Why is it so difficult to just change the password for my email account. I had ICloud/AppleID long before I got a mac and created a .me account. Now, I'm booted off my phone because it continually asks me for the email password. I don't know it. I want to change it so I get email on my phone. What is the deal?

Not sure what you mean when you say you had to use an "old Apple password" to do a restore.

Do you mean that you did a restore from iTunes, and that the restore was encrypted? And that you had to use that old Apple ID password to initiate the restore?

Or do you mean something else?

GB

Yes, I did the restore from iTunes and my password wasn't working, even after resetting it. I read in another blog that someone was able to get around this by using an old Apple ID password. Using my old password worked for me. This makes me believe the theory listed above that I may be operating from two different Apple/iTunes accounts. The problem with this theory however is that the restore I ended up with wasn't what I would expect from either an older or current account but more a combination of the two.

JJ

Again, your password wasn't working where? Was the backup encrypted?

If it was encrypted, then the encryption password is set completely separately from the Apple ID. It can be anything, including a previous password, if that is what you set it to be at the time the backup was made.

GB

If the iCloud email address you are referring to is the iCloud account for the Apple ID in question, then you cannot delete it. It is part and parcel to the account, just as the phone numbers that you have that Apple/iCloud ID signed into FaceTime & Messages with are listed cannot be removed.

Best,

GB

If you are using a 3rd party app to access Icloud data, you now need an app specific password.

This will be different from the usual password you use when using an Apple app.

Same Apple ID, different password.

This is new since June 15.

If you are referring to an App-specific password, then that would be correct. In the case where an App-specific password is needed, that temporary password is used instead of the normal Apple/iCloud ID password.

GB

I have tried my apple ID and it isn't the same. 😕

@icloud email is actually listed as an alias to my apple ID email.

Can you explain to me then, why when I'm notified that my iCloud email account needs updating, do I still get the same message after clicking 'fix account' and inputting the password for my Apple ID?

Crazy. Verizon account which is run by iCloud. So if I change the iCloud account password. All 3 will be the same- correct.

The "fix account" reference comes from the mail app in windows 10.

What application are you using to access your iCloud mail on your Windows PC?