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reset icloud email password? NOT APPLE ID

I need to reset my iCloud email password, not the Apple ID password.

Posted on Mar 19, 2017 9:05 PM

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Posted on Jun 29, 2017 9:22 PM

Just because you see your iCloud mail address listed there doesn't mean it is the same password as for your Apple ID. I have just visited that page and I'm still getting a message saying that my iCloud mail needs fixing.

33 replies

Jul 6, 2017 2:46 PM in response to dizneylife4me

Thank you. This is my exact same problem. Why is it so difficult to just change the password for my email account. I had ICloud/AppleID long before I got a mac and created a .me account. Now, I'm booted off my phone because it continually asks me for the email password. I don't know it. I want to change it so I get email on my phone. What is the deal?

Jul 7, 2017 7:23 AM in response to gail from maine

Yes, I did the restore from iTunes and my password wasn't working, even after resetting it. I read in another blog that someone was able to get around this by using an old Apple ID password. Using my old password worked for me. This makes me believe the theory listed above that I may be operating from two different Apple/iTunes accounts. The problem with this theory however is that the restore I ended up with wasn't what I would expect from either an older or current account but more a combination of the two.


JJ

Jul 16, 2017 2:53 PM in response to Ferd II

This is not true in all circumstances.


The issue arises (for me) when trying to sync iCloud with a new install of Outlook on a Windows machine. My iPhone continues to contain all iCloud contacts, I can login to iCloud with my username (name@isp.com) and can use my (othername@icloud.com) e-mail from within there. However, the password is not the same (it is not recognised when trying to sync to server: p45-imap.mail.me.com, username: othername, password *NOT THE SAME*!

reset icloud email password? NOT APPLE ID

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