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Beginning in May, a special Today at Apple series titled “Made for Business” will offer small business owners and entrepreneurs free opportunities to learn how Apple products and services can support their growth and success. Learn more >
when i select restore from old phone it asks for my iTunes password but it says it is wrong. when i use same password to login direct to iTunes using same password it works
iPhone 7 Plus, iOS 10.2
groberts68 wrote:
when i select restore from old phone it asks for my iTunes password...
I believe you are not being asked for an iTunes password. It sounds like the old iPhone's backup was encrypted and you are being asked for that encryption password.
About encrypted backups in iTunes - Apple Support
Read the words in that password inquiry very carefully and completely.
groberts68 wrote:
when i select restore from old phone it asks for my iTunes password...
I believe you are not being asked for an iTunes password. It sounds like the old iPhone's backup was encrypted and you are being asked for that encryption password.
About encrypted backups in iTunes - Apple Support
Read the words in that password inquiry very carefully and completely.
i am trying to activate new iPhone7 using iTunes and it is not taking my password.
