I just updated to Sierra 10.12.4 My 2011 iMac starts to reboot with grey screen apple logo and progress bar fills in then system stops. Can't boot to safe mode

I just updated to Sierra 10.12.4 My 2011 iMac starts to reboot with grey screen apple logo and progress bar fills in then system stops. Can't boot to safe mode. Trying to reload os from utilities screen but it just sits without doing anything after clicking continue

iMac, OS X El Capitan (10.11), 27", 3.4GHz, 2TB+SSD

Posted on Mar 27, 2017 2:37 PM

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15 replies

Mar 27, 2017 2:45 PM in response to Harry949

Possible Fixes for El Capitan and Later Installations


You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to backup your files before proceeding if possible.


  1. Resetting your Mac’s PRAM and NVRAM
  2. Reset the System Management Controller (SMC)
  3. Start the computer in Safe Mode, then restart normally. This is slower than a standard startup.
  4. Repair the disk by booting the from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volumeentry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and returnto the Utility Menu. Restart the computer from the Apple Menu.
  5. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button below Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  6. Install Combo Updater Download macOS Sierra 10.12.4 Combo Update and install.
  7. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  8. Erase and Install OS X Restart the computer. Immediately after the chime hold down the CommandandRkeys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
  4. Set the Format type to Mac OS Extended (Journaled.)
  5. Click on the Apply button, then wait for the Done button to activate and click on it.
  6. Quit Disk Utility and return to the Utility Menu.
  7. Select Reinstall OS X and click on the Continuebutton.

Mar 31, 2017 11:52 AM in response to Harry949

Nop, nothing is working, 10.12.4 completely fried my macbook pro


Tried the lot

- resetting everything

- efi loader

- all the startup options


nothing.. until..


my MBP came with a shiny disk, never used but seems to do the trick.


rebooted with option to CD (really!) and noticed with diskrepair the partition was not activated, decided to do a clean Leopard install.. much happier now.


perhaps 10.12.4 cannot handle the diskchange I did after HD failure a while ago?

May 10, 2017 1:55 PM in response to Harry949

Had some discussion with an apple tech whi contacted me asking for the verbose log. After giving it there's a deafening silence from him despite effort from my side. Guess it's sweep it under the rug time again. Because a mac is entirely propriatary you will depend entirely on apple willing to help you. In this case apple breaks your mac with an update, but will not take any responsibility for it.


High end? Perhaps in name.


Thanks Andrew!

May 11, 2017 6:43 AM in response to Tom Andersen

Not for the faint of heart: Assumes ATI/AMD video


1) disable SIP


https://www.igeeksblog.com/how-to-disable-system-integrity-protection-on-mac/


NOTE - You have to boot with command - R - S to get into single user recovery mode.


After you disable SIP, type reboot or exit to get the SIP disabled


2) Boot into single user mode


3) Remove the AMD video drivers

https://apple.stackexchange.com/questions/261684/disable-sip-without-recovery-mo de/276433#276433


http://www.insanelymac.com/forum/topic/236869-how-to-ati-hd-4350/

Kext moving trick: (linked to from post #1)

This moves all ati kexts to a folder named 'kext_backup' at the root of your drive. It can get your card to boot into a basic graphics mode (VESA) if safe mode etc isnt working.


HOW TO MOVE THE KEXTS FROM SINGLE USER MODE:

Type flag at boot: -s and press enter. Then type this at boot, pressing enter at the end of each line:

/sbin/mount -uw /
mkdir /kext_backup
mv /System/Library/Extensions/ATI* /kext_backup
rm -rf /System/Library/Caches/com.apple.kext.caches
reboot


IF IT WORKS:

it will boot up into a horrificly low resolution vesa desktop

hooray you have succeeded!

I recommend getting your main OSX installation running perfectly before trying to get proper graphics support for your secondary installation. Only then revert the kext moving.

You can revert it easily in Finder by moving the ati kexts from /kext_backup/ to S/L/E, and running pfix.



IF IT DOESNT WORK:

you can revert the kext moving from single user mode.


TO REVERT THE ATI KEXT MOVING FROM SINGLE USER MODE:

boot into single user mode again (flag -s at boot) and type these commands:

/sbin/mount -uw /
mv /kext_backup/* /System/Library/Extensions/
chown -R 755 /System/Library/Extensions/ATI*
chown -R root:wheel /System/Library/Extensions/ATI*
rm -rf /System/Library/Caches/com.apple.kext.caches
rm -rf /kext_backup
reboot

Now your computer will be really slow, as there are no video drivers so the OS falls back on 'CPU drivers'. This technique got a 2011 iMac running again. The computer runs, well enough to backup and well enough for light tasks, but the video is sometimes a bit garbled, etc.

I think this is a bug in Apple's video drivers. I don't know how they can fix it except with a USB key that one would boot off of to install a fix. Hopefully someone can perhaps make an installer for video drivers from 10.12.3 that **work**.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I just updated to Sierra 10.12.4 My 2011 iMac starts to reboot with grey screen apple logo and progress bar fills in then system stops. Can't boot to safe mode

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