You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iOS 10.3 app hang problems

Hi, i recently upgraded my iPhone 6 to iOS 10.3 making a clean install without an iTunes copy.

I noticed that sometimes when i click an app icon to open it, the app won't open and the iPhone will not respond forcing me to do a hard respring.

I have restored my iPhone to iOS 10.3 two times and it is still happening, so it's a software problem.

Now, I'm downgrading my iPhone to iOS 10.2.1.


Is this happening to anyone?

iPhone 6, iOS 10.3

Posted on Mar 30, 2017 4:55 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2017 10:18 PM

Occuring both on my iPhone 7 Plus and iPad Air 2, both iOS 10.3 and 10.3.1


Restored my 7 Plus twice, once using iTunes and restored backup from PC (iOS 10.3), and once from iCloud (iOS 10.3.1). I deleted some apps that was not restored correctly from backup in the iCloud but it did not solve the problem.

Btw check this screenshot out, whenever I upgrade from 10.2 to 10.3 or 10.3 to 10.3.1, on my 7 Plus settings menu all apps installed disappeared below the Tencent Weibo. But all my apps are intact on the home page and I can still use them, until they become corrupted. Once the app becomes corrupted there is no way to restart the app UNLESS use you force reboot. Even deleting and reinstalling the app does NOT work.User uploaded file

I have more than 50 apps installed, but non of them show up on the settings menu.


I believe it's a RAM management problem, since this problem always occur when I am switching apps or when I restart the app after I force kill them. I assume APFS cannot clear the app from the RAM completely, leaving the app to be stuck in the RAM, corrupted. Then whenever you load the app from the RAM it loads the corrupted app, and thus rendering it to be useless. Reinstalling does not help since once the corrupted app is stuck within the RAM, it stays there until reboot. Assume you reinstall the app, once the app loads it will read from the corrupted RAM data again, thus unable to start the app.


Has yet to observe on my newly restored 7 Plus on 10.3.1.

55 replies

Apr 12, 2017 1:01 AM in response to Ziadgh07

everyone... just reading the posts how some are not convinced how this is not caused by the Lirum info widget....


SO After not having any crashes for the past week, I just re-added the Lirum info widget to my lock screen - and guess what, I got a complete lock-up freeze of the entire device in the next couple of minutes. All I did is close my running apps, then try to launch another app.


I am not saying other rogue or incompatible widgets cannot cause this.. all I am saying that Lirum info widget IS CAUSING IT 100%. If you have it, remove it, and RESTART YOUR DEVICE !! Solved my freezing issues !!

Apr 12, 2017 11:07 AM in response to Joserratlv

Yep, the problem is caused by resource monitoring apps such as Lirum Info or Battery Life and similar apps.

I have spoken with Apple Developer Team and that's what they told me, it's caused because of that.

I sent them an iOS Diagnostics report and they are investigating the issue.

For the moment, disable Lirum Info widget and don't open Lirum Info app, Battery Life app or similar apps

Jun 7, 2017 9:32 AM in response to Joserratlv

This happening to me too!!! On iPad Air 2, iPhone 7 Plus and even iPhone 5S!!! On all of 10.3, 10.3.1, 10.3.2 and even on the last beta of 10.3.3!!!! App RAM images goes corrupt and the only solution is to remove app and install it again from AppStore. Really pain in the ***, since for example RealRacer3 is whoopy 900 Mb download and up to 2.5 Gb additional downloads in-app.


APPLE GO FIX IT!!!!

iOS 10.3 app hang problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.