macOS 10.12.4 keeps crashing

Possible Fixes for El Capitan and Later Installations

You should try each, one at a time, then test to see if the problem is fixed before going on to the next.

Be sure to backup your files before proceeding if possible.

1. Resetting your Mac’s PRAM and NVRAM
2. Reset the System Management Controller (SMC)
3. Start the computer in Safe Mode, then restart normally. This is slower than a standard startup.
4. Repair the disk by booting the from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volumeentry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and returnto the Utility Menu. Restart the computer from the Apple Menu.
5. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button below Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
6. Install Combo Updater Download macOS Sierra 10.12.3 Combo Update and install.
7. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
8. Erase and Install OS X Restart the computer. Immediately after the chime hold down the CommandandRkeys until the Apple logo appears. When the Utility Menu appears:

1. Select Disk Utility from the Utility Menu and click on Continue button.
2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
4. Set the Format type to Mac OS Extended (Journaled.)
5. Click on the Apply button, then wait for the Done button to activate and click on it.
6. Quit Disk Utility and return to the Utility Menu.
7. Select Reinstall OS X and click on the Continuebutton.

If you have panic files, please post a few of them

Kernel Panic reports: Finder -> Go -> Go to Folder -> /Library/Logs/DiagnosticReports

<http://support.apple.com/kb/ht2546>

<http://support.apple.com/en-us/HT200553>

The panic report should have "panic" in the file name.

If you do not have any panic reports, please tell us that, so we do not ask again.

Also please post the EtreCheck output

<https://discussions.apple.com/docs/DOC-6174> or <https://etrecheck.com>

Radek Smogura wrote:

Same here, Laptop can work for 1 hour or 10 mi utes. Surprisingly will not run into issue during installation.

I tried reinstalling (wasn't so easy), reseting SMC, NVRAM. I've sent crash reports to Apple, but I don't expect any fix.

I think it's related to WiFi. Maybe it's hardware issue, maybe BRCM firmware issue or kernel issue.

In any way this is issue is for some time and I don't see fixed it in Beta too. I'm not happy as I require this not so cheap laptop working properly, and with good and predictable support and updates.

If you would like some help from the forum, please post a few of the panic reports

Kernel Panic reports: Finder -> Go -> Go to Folder -> /Library/Logs/DiagnosticReports

<http://support.apple.com/kb/ht2546>

<http://support.apple.com/en-us/HT200553>

The panic report should have "panic" in the file name.

Then please post the EtreCheck output

<https://discussions.apple.com/docs/DOC-6174> or <https://etrecheck.com>

If, when trying to post the output, you get the error:

"The message contains invalid characters"

then try posting to PasteBin.com, and give us a pointer.

<http://pastebin.com/>

.

EtreCheck is a tool to help people on Apple Support Communities remotely debug problems with people’s computers. That can be a difficult task even when the machine is in front of you. Attempting it over an internet discussion forum is extremely difficult.

Back up your Mac if you have not done so already. To learn how to do that please read https://www.apple.com/support/backup/. To learn how to use Time Machine read Use Time Machine to back up or restore your Mac.

Then, shut down your Mac and restart it in "Safe Mode". To learn how to do that please read Use safe mode to isolate issues with your Mac - Apple Support. Compare how your Mac works in Safe Mode to how it has been, and describe your observations in a reply to this Discussion.

Then, restart normally. If the same problem returns, please read the section If an issue doesn't happen in safe mode for Apple's recommended actions.

Finally, you can temporarily create a new User Account, and log in to that account to determine if the problem also exists when logged in to that Account. To learn how to do that read How to test an issue in another user account on your Mac. When you are finished troubleshooting, you can remove the temporary User Account by following these instructions: macOS Sierra: Delete a user or group. Before removing it, confirm you don't need any of the files you might have created in that Account.

Let me know what you determine.

You can use Preview to cover sensitive information. Normally, the crash logs can be copied and pasted into a reply. If you get an error, try Pastebin.

Pastebin

Combo update for 10.12.4.

macOS Sierra 10.12.4 Combo

sigaretnikatin wrote:

No panic reports or any useful info in system.log. EtreCheck also fine.

Maybe there is a way to turn on some weird debug logging?

are you jermishershmishusing a different name, or are you pigging backing onto jermishershmish's report?

If you are not jermishershmish, it gets confusing dealing with 2 unsolved problems in the same thread.

And EtreCheck is not a self contained diagnostic. EtreCheck provides information that help us help the users of the forum, which is why we ask that the output be posted.

Anyway, if you are not jermishershmish, then please start a new thread that you control so that the forum volunteers are not trying to remember which post is about which problem in the same thread. See the "Post" button at the top of the page.

[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.7559 - 2017-02-01) [Support]

[running] com.logmein.logmeingui.plist (2017-02-01) [Support]

[running] com.logmein.logmeinguiagent.plist (2017-02-01) [Support]

[not loaded] com.logmein.logmeinguiagentatlogin.plist (2017-02-01) [Support]

[running] com.logmein.logmeinserver.plist (2017-02-01) [Support]

[loaded] com.logmein.raupdate.plist (2016-03-18) [Support] - /Library/Application Support/LogMeIn/update/raupdate: Executable not found!

Unless you have a paid LogMeIn account, you should remote the LogMeIn stuff. Since LogMeIn stopped offering free accounts, a lot of people have been carrying LogMeIn stuff that is not longer being updated.

It would be best to go to LogMeIn.com and find out the proper way to remove it from your system (assuming you no longer need it)

If you do have a paid LogMeIn account, make sure you have up-to-date components.

sigaretnikatin wrote:

Bob, are you a support using a different name?

What's the point of copy-pasting your standard_support_answers?

I'm me. I've always been me, except with I was very young and I was called Bobby. But that ended when I was a teenager.

I generally do not use an alias on-line. I most have never used an alias in the discussions.apple.com forums.

And I have never worked for Apple. In the 80's I did work on a Joint Digital Equipment Corporation / Apple project to implement an AFP compatible file server on Digital's OpenVMS (I worked for Digital). That is the closest I came to any professional Apple association.

I copy and paste from the EtreCheck output so that it is clear what I'm talking about. In the above case, I hand wrote everything in my reply about LogMeIn.

But, yes I do have Evernote entries I copy and paste, such as the EtreCheck request, and the image on how to properly Copy the EtreCheck output. I have entries for how to give Feeback. I have one for how to file a Bug report. I have one for finding panic reports. I have a few others. Mostly because they have web links, or I do not want to forget some bit of useful information.

But generally speaking, I consider the question or replies before posting my own reply. Sometimes I get it wrong.

And yes a lot of time I'm asking for EtreCheck output, as it is extremely helpful in knowing various details about the OP's environment. There is almost always something useful to me and others in the report that helps tailor my response. Sometimes it even tells tells us what is wrong. And sometimes we have to make educated guesses.

Same here, Laptop can work for 1 hour or 10 mi utes. Surprisingly will not run into issue during installation.

I tried reinstalling (wasn't so easy), reseting SMC, NVRAM. I've sent crash reports to Apple, but I don't expect any fix.

I think it's related to WiFi. Maybe it's hardware issue, maybe BRCM firmware issue or kernel issue.

In any way this is issue is for some time and I don't see fixed it in Beta too. I'm not happy as I require this not so cheap laptop working properly, and with good and predictable support and updates.