iOS 10.3 Safari cookies won't delete

Is anyone having any issues with cookies in 10.3 Safari? Cookies don't seem to delete when I try to remove them using all the delete methods. Additionally, when I block cookies, cookies still get stored.


May be cookies settings have changed and I need to change something. Does anyone know?

iPhone 6s

Posted on Mar 30, 2017 4:40 PM

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Posted on Sep 20, 2017 3:15 PM

Full reset of my iPad worked and now the 0 byte / persistent cookies are gone and new cookies can readily be deleted. I visit one of the websites that had previously caused problems and the issue did not recur. What did surprise me however was the number of cookies generated by visiting a single website but at least they can now be deleted.

202 replies

Mar 30, 2017 11:13 PM in response to DontFailMeApple

Read this article : Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

and follow the steps in the article .

Block cookies

A cookie is a piece of data that a site puts on your device, so it can remember you when you visit again. Here's how to choose whether Safari blocks cookies:

  1. Tap Settings > Safari > Block Cookies.
  2. Choose an option: Always Block, Allow from Current Websites Only, Allow from Websites I Visit, or Always Allow.

If you block cookies, some web pages might not work. Here are some examples:

  • You might not be able to sign in to a site using your correct username and password.
  • You might see a message that cookies are required or that your browser's cookies are off.
  • Some features on a site might not work.

Best settings is allow from websites I visit : Safari for Mac: Manage cookies and website data using Safari

If you choose always block :

Always block: Safari doesn’t let any websites, third parties, or advertisers store cookies and other data on your Mac. This may prevent some websites from working properly.

And , if allow from websites I visit is selected : Safari accepts cookies and website data only from websites you visit. Safari uses your existing cookies to determine whether you have visited a website before. Selecting this option helps prevent websites that have embedded content in other websites you browse from storing cookies and data on your Mac.

Sep 7, 2017 7:01 AM in response to IdrisSeabright

Tsk tsk Idris. Your shillish tone and condescension from on high are hardly constructive. Astro makes very valid points about privacy and Apple's inability to fix a glaring broken option that was previously available to the user to clear cookies in their browser and OS until recently. Apple needs to fix this promptly or lose customers who aren't standing in line at their Kool-Aide stand.


Thank you Astro for your astute responses.

Sep 9, 2017 7:55 AM in response to Chris Doyle

Thanks, Chris! Not sure why this issue has brought out such patronizing, shrill reactions ("shoot the messenger, and ignore the message"), but it has. It's very odd that those of us who respond to the arrogance of others -- and make efforts to correct their misstatements -- are the ones being branded as "incredibly insulting"!


It's thus gratifying to see that others such as yourself understand and appreciate our efforts in describing the issue!


Thanks, again!


P.S. It's also led people to misread posts and fixate on auto-correct mistakes or typos, too! Their shrill reactions are just that!

Sep 17, 2017 6:16 PM in response to jhermano872

That's easy. Does a business have a website? If they do, either they are tracking you directly, or they have delegated that to one of the many tracking subcontractors. There are no businesses that do not track you if they are on the Internet.


While we are at it, at the very top of the pyramid is FaceBook. Do you use it? Google? Bing? Yahoo? LinkedIn? Twitter? Snapchat? Any other social media site? Do you have an email account with gmail? Yahoo? MSN? Microsoft Live?

Sep 20, 2017 9:37 AM in response to GCSS-MC

This does not appear to be fixed for me on iOS 11.


I've tried various approaches including the usual Safari>advanced> manually deleting the cookies, they always regenerate as before. It does not matter if Block all Cookies is on or off, it does not matter if prevent tracking is on. It doesn't matter if Javascript is off.


For me it's the same infestation as before, though they stay at zero bytes.The offending zombies are:


weather.com

zapier.com

fantasti.cc

acs.org

identity.com


Looks like I'll have to disable Safari entirely again, because after many attempts Apple doesn't care to fix this.


I'm reticent to clean the iPhone with a third party app given the fact that these tools are often just a hacker's back door.

Jan 9, 2018 6:36 AM in response to Tom_Tom

As I only have PC's I will follow your procedure and report back.

However, like previous "solutions" the obvious issue remains unresolved.

Firstly, we all have paid Apple for an effective OS to fulfil its role and resolves commands operated by users.

Secondly, you may have fallen into an unfortunate trap. Having devised a solution it is, I regret, limited! You are required periodically, to return and repeat the process. In other words this is no "lifetime" solution. As I have repeatedly pointed out - despite a moderators attempt to claim otherwise - Apple's failure to resolve this issue makes the iPhone unfit for purpose and is a task Apple should fix. That said recent issues appear to be of far greater concern. They've had our money now is the time to fulfil their commitment - oh how I wish they would!

Jan 16, 2018 7:40 AM in response to gn07816

Thanks for the responses Ive received, but it seems the only potential solution is to upgrade to 11.2. Does anyone know if I upgrade to 11.2 (from 10.3.3). on an Iphone SE, will it have desired result eg removing zombie cookies? Also can anyone confirm if 11.2 has other undesirable problems - Ive seen many of those who have upgraded reported a range of other problems in 11.2 eg battery drainage and other bugs??


Please can you answer with reference to Iphone SE. Thanks


PS Does anyone know of apples email address for Support as cant find it anywhere

Jan 16, 2018 1:20 PM in response to Ryanthered

It seems a very drastic measure, enough to demonstrate to those in their "ivory tower" that their error - I assure you it is - have supplied a product unfit for purpose. You have to question how you would respond if the roles were reversed? Any solution, is the sole responsibility of the Operating System developer. They already protect themselves from loss of data and other consequences but they are completely responsible to ensure fitness for purpose. Why should users be compelled to undertake remedial action to circumvent developer failure? You may consider this to be a fruitless answer, perhaps Apple would like to contribute?

Jan 17, 2018 2:13 AM in response to bjgtab

Thanks for reply. Was your upgrade to 11.2 from an Iphone SE or another model? Any problems with battery drainage or any other significant problems? Also there seems to be a performance decline when upgrading to 11.2.2

eg see https://www.forbes.com/sites/gordonkelly/2018/01/09/apple-ios-11-2-2-release-sho uld-you-upgrade/#7147e64a65ec


Theres a suggestion to remain at IOS 10 for timebeing

Jan 17, 2018 2:17 AM in response to Ryanthered

@Ryanthered. Thanks for replying. When you say complete reinstall, did you have to set up a new Icloud account? If this is a complete reinstall, then how do you recover all your contacts, Apps, etc etc?? Or can you do a complete reinstall first, then restore from Itunes to a point previous point before cookies problems started?? IE you do *not* back up your phone first as this will also back up the problem.


If anyone has tried this method, please do share.

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iOS 10.3 Safari cookies won't delete

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