my iphone is not showing in Devise manager anywhere. Reinstalled Itunes, restarted computer , checked in files manager Program Files%\Common Files\Apple\Mobile Device Support\Drivers, but the category DRIVERS is not showing . what is my next step please . Window 10 , iTunes 12.6.
iPhone 7, iOS 10.3
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling it may help to right-click on the setup file and use Run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
OK, so this sounds like either a flaky connection or some kind of permissions problem. The device is correctly detected and displayed in iTunes. See Repair security permissions for iTunes for Windows and apply the permissions fix to the source folder. Try another cable. Try some other function like backing up the device. Will that complete normally?
tt2
When you go through the steps in iOS device not showing in iTunes for Windows exactly where do you get stuck?
Is the system language something other than English?
Have you installed iTunes to a different path?
tt2
For me this problem has not been solved at all: I repaired AMDS and reinstalled iTunes 2 times, but nothing helps. Why cannot I just download this driver?
You're welcome. 🙂
If you're not happy with the current version of iTunes you could see the iTunes installers section of my user tip and reinstall iTunes 12.6.2.20.
tt2
The resetting of the permissions did not help.
I succeeded in making a back up with Apowersoft phone manager (using the same cable!), but I am not sure that this device also will back up my iPad settings.
So iTunes was failing to complete backups then? I don't have the details to hand, but I recall may be an issue where in some cases certain accented or other non-roman characters in filenames for documents made on a device might trip up the backup process.
tt2
What I really think is that the problem is caused by the Driver, which seems not to function properly. S I am looking for a download of the Mobile Device Support, which does not seem to be available. Reinstallation of iTunes did not help.
I did reinstall iTunes already twice, following the instructions to do a clean reinstall. I do not think it wille be feasible to go on with reinstalling.
About looking into iTunes setup.exe: I get the option between "repair" and "reinstall", but the repair button does not work.
Then I went to control panel and tried to do "repair" in the installed iTunes program. It started "repairing" but without any result according to the backup option of my iPad.
So my conclusion is: iTunes is a too complicated program for me to use, and I will stop further efforts to make it working. Another disappointment for me is that ebooks and pdf's are no longer supported, and ebooks and pdf's were the only thing I used it for on my laptop.
Many thanks for your help.
No, I don't think that is the problem
Sorry, but I don't understand what you mean. This is such a mess, that I don't want to use iTunes anymore, so I will stop this discussion.
Thank you anyway.
When I connect the iPad, it shows in iTunes. When I try to make a copy, the little wheel starts to whirl and iTunes says the copy is being made. But then it stops and I get the message that the iPad is disconnected. Which it isn't.
The system language in the PC is Spanish, and in my iPad Dutch, but this has never given any problems until now.
And no, I just installed iTunes in the same path.
If iTunes has apparently installed without error, and devices appear in iTunes when it runs then the application and drivers are probably OK, however you were insisting the AMDS and the driver be replaced which is why I recommended the process.
Have you tried running iTunes in administrator mode?
Have you tried temporarily disabling any non-Microsoft anti-virus software?
tt2
need Driver usbaapl64.inf or usbaapl.inf
