Wi-Fi and GPS not working after iOS 10.3 update

I updated my iPhone 6 a couple of days ago to iOS 10.3 and since then no Wi-Fi networks show up in the list, but I am still connected to my home network and any other ones that I already had saved. No new networks show at all.


Also, since then, the GPS has stopped working completely. I downloaded an app that shows you which satellites you're receiving, and it shows as none. All the map applications no longer work other than pick me up where I am via cell tower and Wi-Fi signals.


I don't think it's a hardware thing as it happened instantaneously with the update.


Any ideas?

Posted on Apr 1, 2017 3:04 AM

Reply
30 replies

Sep 1, 2017 11:35 AM in response to xbarbacrosby

I guess I was slow to notice but updated to iOS 10.3.3 aug 2 2017 and also now having wifi & gps issues. Apple totally denies its them and tells you to get a new phone. I read if you replace the gps flex cable antennae it may work again but Apple won't do it. They tell you to get a new phone. It is ridiculous that they have you by the xxxxs! So frustrating. Makes me want to switch to another company. 😩

Apr 3, 2017 5:16 AM in response to Jimmer on the mac

Thank you for using the steps we provided, Jimmer. We're glad to know that Wi-Fi is working as expected on your iPhone 6.
We do have some questions we need to ask, however.

  1. Which model of iPad Pro do you own? Identify your iPad model
  2. Which iOS has been installed on it? Find the software version on your iPhone, iPad, or iPod
  3. Have you updated Waze on both devices? The latest version in the App Store is dated March 25, 2017.


Let us know and enjoy your day!

Oct 1, 2017 2:37 PM in response to PCon65

Same issue with my iPhone 6. After trying everything apple support said I was given an appointment to visit the Apple store in Kingston in UK. Genius Bar guy said to replace but shell out £300 for no fault of yours. I called support again and they said upgrade to iOS 11 which I did but problem is still there.


would try to resolve amicably one more time as it’s not fault that the upgrade has messed up my phone - it’s like a virus being sent to my phone from Apple and asking to pay to fix it by getting a replacement. If not left with an option, I will be speaking to a lawyer.

May 27, 2017 10:03 PM in response to Jimmer on the mac

I have the same issue. The GPS on my iphone 6 completely not working and have very poor wifi connectivity after i updated to 10.3.2. I also have tried everything included contact apple support, but they end up advising me to get a new one.


I've been using apple product since 8 years ago, and this problem really disappointing me.


Please Apple, find a way to fix this problem !!!!!!!!!!!!

Apr 2, 2017 9:17 AM in response to Jimmer on the mac

Hey there, Jimmer.
After reviewing your post, you're unable to connect to any new Wi-Fi network and you're also unable to use any of the map applications on your iPhone. I'll be happy to help you with this.
Restart your iPhone, iPad, or iPod touch -- Once your iPhone has returned to the Home screen, test the issue again.
How to back up your iPhone, iPad, and iPod touch -- If restarting your phone didn't resolve the issue, please be certain you have a fresh backup of your iPhone to keep your personal information safe.
Restore your iPhone, iPad or iPod touch to factory settings -- This process will completely wipe the iPhone to allow a fresh copy of the iOS software to be installed. The first time through, select "Set up as a new iPhone". Test the issue again. Feel free to sign into iTunes & App Store and iCloud. If everything is working as it should, use the "Restore from a backup" link located in the "Get Help" section.


Let me know how that goes and take care!

Apr 4, 2017 5:36 AM in response to Jimmer on the mac

Again, thank you for the information and for sticking with us as we work through this issue. Please follow the steps provided below.​
About privacy and Location Services in iOS 8 and later -- Make sure that you've set the date, time, and time zone correctly on the device in Settings > General > Date & Time. If possible, use Set Automatically. If the date, time and time zone are/were correct, please reset all of your location settings to the factory default by tapping Settings > General > Reset and tap Reset Location & Privacy.
Contact Apple Support -- If Location Services still isn't working after trying the above, it's time to have your devices evaluated. Apple Support will be able to supply all of your service options.
Find Locations -- You can also locate the nearest Apple Store or Apple Authorized Service Provider instead.
How to back up your iPhone, iPad, and iPod touch -- Before you take or send your phone in, please be certain you have a fresh backup to keep your personal information safe.


Best regards.

May 13, 2017 9:28 AM in response to PeteBKK

Same issue, Iphone 6. GPS not working. Before update everything working OK.

I did everything what I could (reset, restore) and nothing... since Apple stop sign previous version of IOS we cannot anymore downgrade... and we are in sh*** with GPS.


btw.

I think this is software issue, previously I had problems with battery... iphone switching off when temperature was below -1... after update IOS problem disappeared with this....

May 23, 2017 1:38 PM in response to xtrasyn

I believe I'm encountering a similiar issue with GPS on my iPhone 6 also after updating to 10.3.2

It may (inconclusive) be improved by removing the case, but I didn't have to do this prior to updating the IOS.

Wifi I think is ok or at least I have really got any strong opinion that its not, but GPS definitely is very poor of late...

May 25, 2017 7:18 AM in response to Jimmer on the mac

I've been having the same problem since updating to ios 10.3.1 and the 10.3.2 update has not improved anything.


I actually have two iPhone 6s, One for work and the other personal. The problem is limited to my personal phone. My suspicion is there there is a conflict between the new iOS and some minor piece of hardware in SOME versions of the 6.


It would be really helpful if Apple acknowledged the issue and provided SOME sort of expectations regarding a fix.

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Wi-Fi and GPS not working after iOS 10.3 update

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