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I updated my iPhone 5s with the latest system iOS 10.3.1 and the mail program is not working in that it is impossible to send emails. The send button is not highlighted and does not work. After writing an email the cancel button gives two options delete draft or cancel.
Subscribers should be warned against installing this update and Apple should be notified of the problems.
iPhone 5s, iOS 10.3.1
Hi, I have the same problem on my iPad Pro after this update. Nothing I tried so far (reboot/ switching on/off/checking settings) has helped. Apple Mail keeps telling me "cannot send mail. connection to outgoing server failed". Please help - Thanks
It would be best if a Comunity Expert answered your question but if your problem happened to me I would delete the email account in the mail application that was giving the problem and then reinstall the email account. I am no expert so I don't know if this will work.
You might try starting a new thread if non of the Comunity Experts answer your question. They did solve my problem so they may not be looking at this thread anymore.
Thanks I did, but just figured out what happened: the update changed something in the mail app server settings, so my router security settings didn't allow emails to go through. Add new port to allow servers - and all emails going out ok now.
It's nonsense , I tried every ways you mention , nothing is working. Even my Gmail was grey out.
If you APPLE CANT MAKE A UPGRADE good and stable, why asking users to update it? That's really ****** me off!
Where is the solution? In space?
I'm now updated to 10.3.2 and still having email issues. It has deleted my email accounts and will not allow me to add them back. I get the emails(on my computer) that my email account used to sign in on my iPhone but when I go to my mail app my email account still isn't showing up. Once I put in my password for the email it takes me back to the screen to select my email provider.
Thank you for your excellent advice. I performed the restart using "slide to power off" technique and the mail is working fine now. Thank you again. 🙂
Hello
I have the same issue, all my mails have disappeared in the Mail app
I restarted my phone and deleted my account several times, but still nothing is working l.
Can you please help
Has this issue been resolved? I have same issue
Same here. At first I thought 10.3.2 was better but it's still bad. The keyboard come up right on top of whatever field you're filling in. Really annoying.
Latest iOS update 10.3.1 email not working
