You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirDrop not working in My iPhone 7+

As stated, nothing changed or responded when I turn on Bluetooth

Posted on Apr 10, 2017 8:37 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2017 9:08 AM

Hi


It may help to follow the instructions here, including under "If you can’t see the other device in AirDrop":


How to use AirDrop with your iPhone, iPad, or iPod touch - Apple Support


If you are unable to activate AirDrop, check whether Restrictions are enabled:


  • Go to: Settings > General > Restrictions - turn off the restriction for AirDrop.
  • You will need your Restrictions passcode.


It may not be possible to change your Restrictions settings if they are enforced via a configuration profile, mobile device management or Exchange policy. If your iPhone is managed in this way, contact your device administrator for further information and help.

4 replies
Question marked as Top-ranking reply

Apr 10, 2017 9:08 AM in response to Cindy_Jayme

Hi


It may help to follow the instructions here, including under "If you can’t see the other device in AirDrop":


How to use AirDrop with your iPhone, iPad, or iPod touch - Apple Support


If you are unable to activate AirDrop, check whether Restrictions are enabled:


  • Go to: Settings > General > Restrictions - turn off the restriction for AirDrop.
  • You will need your Restrictions passcode.


It may not be possible to change your Restrictions settings if they are enforced via a configuration profile, mobile device management or Exchange policy. If your iPhone is managed in this way, contact your device administrator for further information and help.

AirDrop not working in My iPhone 7+

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.