failed to verify Apple ID

So I've had an old Apple ID where it doesnt use an email. Whenever I try to login to it through appleid it says "failed to verify identity". I've changed and reset my password multiple times but it still is unable to verify

Posted on Apr 10, 2017 6:05 PM

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4 replies

Apr 10, 2017 6:18 PM in response to Somnia442

You need to get a verification code. They either send it to your e-mail, a verified cell number, or you get an automated call if all else fails. I have been having issues with this all day. Several devices under the same roof, and the going up and down the stairs is bound to kill me at one point or another. Maybe schedule a call with them?

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failed to verify Apple ID

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