Prints ordered from Apple too dark

Question

Level 1

8 points

Prints ordered from Apple too dark

When I order prints in iPhoto from my MacBook Pro the prints always come back too dark. The whites are not white, the yellows are muddy. I use the project preview before ordering the prints, and the images look perfect. I have even slightly over exposed the whites, but yet the same issue persists with Apples print service, muddy whites, reds, yellows and too dark. Is any one else experiencing this. All software is updated.

Thank you.

iPhone 4S, iOS 6.1.3, macbook OSX 10.6.8

Posted on Apr 10, 2017 10:47 PM

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Answer 1

léonie

Level 10

200,645 points

Apr 11, 2017 1:03 AM in response to makdisabled

The colors in my printed photo books are correct. Are you seeing the same muddy colors, when you print the photos on your own printer? Then check the color calibration of your display in the system preferences > Displays. And also disable night shift in the system preferences, do you will always see the true colors.

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Answer 2

makdisabled Author

Level 1

8 points

Apr 11, 2017 10:53 AM in response to léonie

Thank you léonie for your response. Although I do not have a photo printer, I did print out some sample prints on my home printer to check the color scheme, and the color values match the image on my MacBook Pro. I paint digital watercolors on my iPad Pro and the colors of the images look exactly the same between my MacBook Pro, iPad Pro and my iPhone. I did recheck all display settings in each device and they are set correctly. I did call Apple Customer service today, and they told me a lot of people are having the same problems, I'm not sure what a work around might be ..... Thanks.

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