You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Does anyone have this issue? The bar on the bottom does not go away but changes color or gets weird like in the 2nd photo. Sometimes the text displayed in the bar area gets transferred over when I switch windows.
What is wrong with my screen and how do I fix it?
model: MG632LL/A
version: 10.2.1
Thanks!
Pics attached...
You should try the restore.
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Also check Settings > General > Storage & iCloud Usage > Manage Storage (under Storage) and be certain you have an absolute minimum of 10% of the iPhone's total storage free at all times.
Hi there fox21,
Sorry that issue is going with your phone, I've had that happen in the past. This issue is more or less a "known issue" with the 6/6 plus - in which Apple used to recommend a screen replacement, but has since switched to replacing your device for the cost of a display. This comes out to $149 plus tax at your local Apple store. The only thing barring them from doing this "repair" would be if liquid damage or a crack in the screen could be found.
Book an appointment at www.apple.com/retail/geniusbar to get this issue resolved.
As there is no quick fix at home for this issue, I would hold off in restoring the phone as suggested by another user.
-Liquid
Thanks for responding. I tried that but my phone ended up wanting to restore. Now I have a couple light blue boxes in the middle of the grey. Hmm.
Reset the iPhone. Hold the on/off and home buttons together for about 10 seconds until the Apple logo appears.
iPhone 6: grey bar on bottom of screen
