MacBookPro Crash Report - any recommendations

Question

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8 points

MacBookPro Crash Report - any recommendations

I'm having regular crashes on my MacBook pro. Crashes are occurring almost ever 30 minutes throughout the day. My latest effort has included updating to Sierra but I am still having crashes. Based on this report, would any of you have recommendations on what to try to resolve this issue?

Any help greatly appreciated.

OSX Sierra 10.12.4

MacBook Pro (Retina, 15-inch, Early 2013)

2.8 GHz Intel Core i7

16 GB 1600 MHz DDR3

NVIDIA GeForce GT 650M 1024 MB

Intel HD Graphics 4000 1536 MB

Process: m_agent [93]

Path: /usr/local/sbin/m_agent

Identifier: m_agent

Version: ???

Code Type: X86-64 (Native)

Parent Process: launchd [1]

Responsible: m_agent [93]

User ID: 0

Date/Time: 2017-04-12 10:21:23.533 -0700

OS Version: Mac OS X 10.12.4 (16E195)

Report Version: 12

Anonymous UUID: (removed for security)

Time Awake Since Boot: 69 seconds

System Integrity Protection: enabled

Crashed Thread: 4

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT

Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11

Termination Reason: Namespace SIGNAL, Code 0xb

Terminating Process: exc handler [0]

Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fffdc432f46 __semwait_signal + 10

1 libsystem_c.dylib 0x00007fffdc3b9b72 nanosleep + 199

2 libsystem_c.dylib 0x00007fffdc3b99d3 sleep + 42

3 m_agent 0x000000010976bb59 main + 6857

4 m_agent 0x0000000109721334 start + 52

Thread 1:

0 libsystem_kernel.dylib 0x00007fffdc432eb6 __select + 10

1 m_agent 0x000000010973b83c Suicidal::msleep(int) + 92

2 m_agent 0x0000000109758775 ConnTracker::main() + 133

3 m_agent 0x00000001097586e9 conn_tracker_launcher(void*) + 9

4 libsystem_pthread.dylib 0x00007fffdc51d9af _pthread_body + 180

5 libsystem_pthread.dylib 0x00007fffdc51d8fb _pthread_start + 286

6 libsystem_pthread.dylib 0x00007fffdc51d101 thread_start + 13

Thread 2:

0 libsystem_pthread.dylib 0x00007fffdc51d0e4 start_wqthread + 0

1 ??? 0x0000000000000e1f 0 + 3615

Thread 3:

0 libsystem_pthread.dylib 0x00007fffdc51d0e4 start_wqthread + 0

Thread 4 Crashed:

0 m_agent 0x000000010976244d TaskManager::update_tasks() + 29

1 m_agent 0x0000000109754900 TunClient::request_handler_loop() + 272

2 m_agent 0x0000000109742498 TunClient::main() + 280

3 m_agent 0x0000000109742379 tun_client_launcher(void*) + 9

4 libsystem_pthread.dylib 0x00007fffdc51d9af _pthread_body + 180

5 libsystem_pthread.dylib 0x00007fffdc51d8fb _pthread_start + 286

6 libsystem_pthread.dylib 0x00007fffdc51d101 thread_start + 13

Thread 4 crashed with X86 Thread State (64-bit):

rax: 0x0000000058ee6213 rbx: 0x0004696631616873 rcx: 0x00000000000003e8 rdx: 0x00000000000002cb

rdi: 0x00007f8846f265c8 rsi: 0x00007fffffe00050 rbp: 0x000070000ed47e00 rsp: 0x000070000ed47db0

r8: 0x0000000058ee6213 r9: 0x0000000000000631 r10: 0x0000000000000001 r11: 0x0000000000000004

r12: 0x00007f8846f26540 r13: 0x00007f8846f26578 r14: 0x00007f8846f265c8 r15: 0x00007f8846f265c8

rip: 0x000000010976244d rfl: 0x0000000000010202 cr2: 0x0000000109745000

Logical CPU: 4

Error Code: 0x00000000

Trap Number: 13

Binary Images:

0x109720000 - 0x109a8d82f +m_agent (???) <E0C2B020-3537-359A-9299-5C22DADD49FD> /usr/local/sbin/m_agent

0x109be5000 - 0x109c22dc7 dyld (433.5) <8239D0D7-66F6-3C44-A77F-586F74525DA3> /usr/lib/dyld

0x7fffc30cb000 - 0x7fffc30cbfff com.apple.Accelerate (1.11 - Accelerate 1.11) <D7745BB9-42FD-3443-9265-151413E4C8AD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate

0x7fffc30e4000 - 0x7fffc3724fe3 com.apple.vImage (8.1 - ???) <B1786726-6477-327E-83F4-8EFF4D15DFAC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage

0x7fffc3725000 - 0x7fffc38ecfef libBLAS.dylib (1185.50.4) <7AF8DB9A-E33B-30EB-8767-87AFB951E231> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib

0x7fffc38ed000 - 0x7fffc3904fff libBNNS.dylib (15) <26F32264-148E-35E5-A280-CA035CB3D6F0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBNNS.dylib

0x7fffc3905000 - 0x7fffc3d10fff libLAPACK.dylib (1185.50.4) <51B2BABA-F736-3663-885A-65A8991D3560> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib

0x7fffc3d11000 - 0x7fffc3d27fff libLinearAlgebra.dylib (1185.50.4) <0EC25E70-05DC-3615-85B6-81721566CF1D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLinearAlgebra.dylib

0x7fffc3d28000 - 0x7fffc3d2efff libQuadrature.dylib (3) <EF56C8E6-DE22-3C69-B543-A8648F335FDD> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libQuadrature.dylib

0x7fffc3d2f000 - 0x7fffc3d42ff7 libSparseBLAS.dylib (1185.50.4) <0BDCF6A7-0228-3719-81C7-B6EBC7911320> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libSparseBLAS.dylib

0x7fffc3d43000 - 0x7fffc3e90ff7 libvDSP.dylib (600) <9D9CFF97-2A64-341A-AB35-DC0C76068B9C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

0x7fffc3e91000 - 0x7fffc3f48fff libvMisc.dylib (600) <661B825D-274E-3B85-B160-89873AD65A62> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

0x7fffc3f49000 - 0x7fffc3f49fff com.apple.Accelerate.vecLib (3.11 - vecLib 3.11) <B8F2814E-0927-3905-A394-EFEB5636DE76> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

0x7fffc4208000 - 0x7fffc4fe1ffb com.apple.AppKit (6.9 - 1504.82.104) <C295FF09-9984-34C3-953B-B263EF2107AB> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x7fffc4ff3000 - 0x7fffc4ff3fff com.apple.ApplicationServices (48 - 48) <847E54B5-DEA4-3B50-93CE-4FC67789F179> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services

0x7fffc4ff4000 - 0x7fffc5062ff7 com.apple.ApplicationServices.ATS (377 - 422.2) <012ACEE0-9A90-3998-8495-734E105117C0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS

0x7fffc50fc000 - 0x7fffc522bff7 libFontParser.dylib (194.11) <635DF6EF-18DF-3D06-90AA-88C509B43068> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

0x7fffc522c000 - 0x7fffc5276fff libFontRegistry.dylib (196.4) <EA96AE47-3369-3DEA-BB82-98348ADBD85B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x7fffc5372000 - 0x7fffc541cff7 com.apple.ColorSync (4.12.0 - 502.2) <ACA4001E-A0E3-33F6-9CD6-EEC2AA15E322> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync

0x7fffc541d000 - 0x7fffc546dff7 com.apple.HIServices (1.22 - 591) <D16A5699-F3A2-3AF5-93B1-9E2F487F1577> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

0x7fffc546e000 - 0x7fffc547dff3 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2CBE7F61-2056-3F96-99A1-0D527796AFA6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis

0x7fffc547e000 - 0x7fffc54cbfff com.apple.print.framework.PrintCore (12 - 491) <5027FD58-F0EE-33E4-8577-934CA06CD2AF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore

0x7fffc54cc000 - 0x7fffc5507fff com.apple.QD (3.12 - 313) <B339C41D-8CDF-3342-8414-F9717DCCADD4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD

0x7fffc5508000 - 0x7fffc5513ff7 com.apple.speech.synthesis.framework (6.3.3 - 6.3.3) <5808F070-8199-36C9-B3C9-F9B98D5AA359> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis

0x7fffc5514000 - 0x7fffc5720fff com.apple.audio.toolbox.AudioToolbox (1.14 - 1.14) <6EEF498D-8233-3622-B34B-49FDD9D4DF14> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox

0x7fffc5721000 - 0x7fffc5721fff com.apple.audio.units.AudioUnit (1.14 - 1.14) <3D374973-8632-3F15-982C-E0508E6E5B1A> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x7fffc588a000 - 0x7fffc5c64ff7 com.apple.CFNetwork (811.4.18 - 811.4.18) <9CE329E8-6177-3474-976D-F5C63FC875CD> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork

0x7fffc5c83000 - 0x7fffc5f8cfff com.apple.HIToolbox (2.1.1 - 857.8) <40254D9A-E477-3F33-B2A2-807D399BF71C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox

0x7fffc5f97000 - 0x7fffc602eff3 com.apple.ink.framework (10.9 - 219) <1BD40B45-FD33-3177-A935-565EE5FC79D7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

0x7fffc604f000 - 0x7fffc6055ff7 com.apple.speech.recognition.framework (6.0.1 - 6.0.1) <082895DC-3AC7-3DEF-ADCA-5B018C19C9D3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition

0x7fffc6136000 - 0x7fffc6136fff com.apple.Cocoa (6.11 - 22) <85EDFBE1-75F0-369E-8CA8-C6A639B98FA6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa

0x7fffc6280000 - 0x7fffc630dfff com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <184D9C49-248F-3374-944C-FD1A99A6B32E> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio

0x7fffc630e000 - 0x7fffc6321fff com.apple.CoreBluetooth (1.0 - 1) <BCB78777-76F0-3CC1-8443-9E61AEF7EF63> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth

0x7fffc6322000 - 0x7fffc6621ff3 com.apple.CoreData (120 - 754.2) <C9933C8C-85D5-3FB9-8D6D-DB80AB3F496B> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData

0x7fffc6622000 - 0x7fffc66cefff com.apple.CoreDisplay (1.0 - 1) <461540AF-14C1-38F4-8F85-FD96BD51C856> /System/Library/Frameworks/CoreDisplay.framework/Versions/A/CoreDisplay

0x7fffc66cf000 - 0x7fffc6b62fff com.apple.CoreFoundation (6.9 - 1349.65) <2B7C4BA4-D69E-3651-93DF-3930880B5084> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

0x7fffc6b63000 - 0x7fffc7206ff7 com.apple.CoreGraphics (2.0 - 1070.22) <1676F5EC-AEE3-3C52-97C4-43CBF705EA2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics

0x7fffc7207000 - 0x7fffc744affb com.apple.CoreImage (12.4.0 - 451.4.9) <988872A1-9C33-3FD7-9BF9-881F13A30392> /System/Library/Frameworks/CoreImage.framework/Versions/A/CoreImage

0x7fffc75af000 - 0x7fffc75affff com.apple.CoreServices (775.19 - 775.19) <8AA95E32-AB13-3792-B248-FA150D8E6583> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices

0x7fffc75b0000 - 0x7fffc7601fff com.apple.AE (712.5 - 712.5) <F0B36ABC-C0D4-370E-8257-11A7F351EC7F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

0x7fffc7602000 - 0x7fffc78ddff7 com.apple.CoreServices.CarbonCore (1159.6 - 1159.6) <08AC074C-965B-3EDF-8E45-0707C8DE9EAD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

0x7fffc78de000 - 0x7fffc7911fff com.apple.DictionaryServices (1.2 - 274) <D23866E2-F7C8-3984-A9D4-96552CCDE573> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices

0x7fffc7912000 - 0x7fffc791aff3 com.apple.CoreServices.FSEvents (1230.50.1 - 1230.50.1) <2AD1B0E5-7214-37C4-8D11-A27C9CAC0F74> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvent s.framework/Versions/A/FSEvents

0x7fffc791b000 - 0x7fffc7a87ff7 com.apple.LaunchServices (775.19 - 775.19) <1CF81B5F-BA1A-3FC6-B4F9-E0A319AE94D0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices

0x7fffc7a88000 - 0x7fffc7b38ffb com.apple.Metadata (10.7.0 - 1075.40) <F205A001-250D-3D9A-8375-0F7A834C46E6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata

0x7fffc7b39000 - 0x7fffc7b98fff com.apple.CoreServices.OSServices (775.19 - 775.19) <724312AC-5CE8-333C-BC35-BC5AB1583D9A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices

0x7fffc7b99000 - 0x7fffc7c09fff com.apple.SearchKit (1.4.0 - 1.4.0) <7A6DDA2B-03F1-3137-BA9E-1CC211973E26> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit

0x7fffc7c0a000 - 0x7fffc7c4fff7 com.apple.coreservices.SharedFileList (38 - 38) <DA096678-93AB-3291-BDE2-482F1D544589> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SharedF ileList.framework/Versions/A/SharedFileList

0x7fffc7cd8000 - 0x7fffc7e24ff3 com.apple.CoreText (352.0 - 544.12) <1ED17C4A-9E2D-3537-8C5F-FB675492A002> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

0x7fffc7e25000 - 0x7fffc7e5aff3 com.apple.CoreVideo (1.8 - 235.3) <AC11D5FB-C77B-34F5-B942-F698E84C229F> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x7fffc7e5b000 - 0x7fffc7eccffb com.apple.framework.CoreWLAN (11.0 - 1200.31) <3A83EBE9-68C5-37DD-AD6F-AF4B37813480> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN

0x7fffc7fca000 - 0x7fffc7fcffff com.apple.DiskArbitration (2.7 - 2.7) <A4DCD470-D8EA-37E9-BDCA-A2B469754C12> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

0x7fffc8161000 - 0x7fffc8507ff3 com.apple.Foundation (6.9 - 1349.64) <49C8DA40-9E5B-33F9-B092-F50115B59E95> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x7fffc8533000 - 0x7fffc8564ff7 com.apple.GSS (4.0 - 2.0) <6FADED0B-0425-3567-A75A-040C5A4638EB> /System/Library/Frameworks/GSS.framework/Versions/A/GSS

0x7fffc8624000 - 0x7fffc86c7ffb com.apple.Bluetooth (5.0.4 - 5.0.4f18) <00D257AA-283D-3395-B9B0-FEB70764080B> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth

0x7fffc86c8000 - 0x7fffc875dfff com.apple.framework.IOKit (2.0.2 - 1324.50.21) <BA7DC917-35A9-3D1B-BBEC-ADF4495A166D> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

0x7fffc875e000 - 0x7fffc8764ffb com.apple.IOSurface (159.6 - 159.6) <661BFCC0-85AB-3343-853E-3797932871D4> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

0x7fffc87b7000 - 0x7fffc8919fff com.apple.ImageIO.framework (3.3.0 - 1599.7) <EFABDE90-A1B0-3211-978B-FF1414355087> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x7fffc891a000 - 0x7fffc891efff libGIF.dylib (1599.7) <6004F3A9-A9F3-3287-A105-72870ED4537A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib

0x7fffc891f000 - 0x7fffc8a10ff7 libJP2.dylib (1599.7) <447C19DA-1EC7-3145-9C03-392084CEC012> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib

0x7fffc8a11000 - 0x7fffc8a34fff libJPEG.dylib (1599.7) <CA292CD5-38A5-33B2-B84C-185E46ABDD85> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib

0x7fffc8a35000 - 0x7fffc8a5bfff libPng.dylib (1599.7) <5EFC9938-CA0F-3AAD-AB70-210089939A74> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib

0x7fffc8a5c000 - 0x7fffc8a5eff3 libRadiance.dylib (1599.7) <AE2355C1-1C5F-3F41-A156-3D0CE09FBF6D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib

0x7fffc8a5f000 - 0x7fffc8aadff7 libTIFF.dylib (1599.7) <5CE8FC45-4B15-355F-AF40-8A98F0ADC9CF> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib

0x7fffc9814000 - 0x7fffc982dff7 com.apple.Kerberos (3.0 - 1) <B9D242EB-E325-3A21-9812-C77CBBFB0D51> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x7fffca00c000 - 0x7fffca067fff com.apple.Metal (87.18 - 87.18) <5D8B1DD7-84A4-359F-ACC8-8BCFBD8B0699> /System/Library/Frameworks/Metal.framework/Versions/A/Metal

0x7fffca950000 - 0x7fffca958fff com.apple.NetFS (6.0 - 4.0) <14A24D00-5673-330A-959D-87F72040DEFF> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS

0x7fffcad00000 - 0x7fffcad4eff3 com.apple.opencl (2.8.6 - 2.8.6) <908C7F66-C3B7-349E-8649-1F3DAD0A7790> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x7fffcad4f000 - 0x7fffcad68ffb com.apple.CFOpenDirectory (10.12 - 194) <2D856BB1-4865-3B54-A39A-CCBB25A4A935> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory

0x7fffcad69000 - 0x7fffcad74ff7 com.apple.OpenDirectory (10.12 - 194) <D5977817-7507-3005-8DDC-AB059672BEA0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

0x7fffcad75000 - 0x7fffcad77fff libCVMSPluginSupport.dylib (14.0.16) <BFB83695-7593-392D-A9C2-A784CBE413BD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib

0x7fffcad78000 - 0x7fffcad7bff7 libCoreFSCache.dylib (156.3) <1B2EAF78-F6DA-38C1-A5E7-C9911C61F674> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreFSCache .dylib

0x7fffcad7c000 - 0x7fffcad80fff libCoreVMClient.dylib (156.3) <9660B91D-0C39-385A-96CB-268345035995> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib

0x7fffcad81000 - 0x7fffcad8aff7 libGFXShared.dylib (14.0.16) <BCE7AE7D-6953-3E00-84B5-6592B0398DD1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib

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0x7fffdc31f000 - 0x7fffdc337ff7 libsystem_asl.dylib (349.50.5) <096E4228-3B7C-30A6-8B13-EC909A64499A> /usr/lib/system/libsystem_asl.dylib

0x7fffdc338000 - 0x7fffdc338ff7 libsystem_blocks.dylib (67) <10DC5404-73AB-35B3-A277-A8AFECB476EB> /usr/lib/system/libsystem_blocks.dylib

0x7fffdc339000 - 0x7fffdc3c6fef libsystem_c.dylib (1158.50.2) <B03F8915-1E9B-3C84-AED5-68E2E0031630> /usr/lib/system/libsystem_c.dylib

0x7fffdc3c7000 - 0x7fffdc3caffb libsystem_configuration.dylib (888.51.2) <872C8A42-0871-3424-830B-84E587A75D27> /usr/lib/system/libsystem_configuration.dylib

0x7fffdc3cb000 - 0x7fffdc3cefff libsystem_coreservices.dylib (41.4) <FD0915E8-9C43-3FCB-94E0-33C45DF028CD> /usr/lib/system/libsystem_coreservices.dylib

0x7fffdc3cf000 - 0x7fffdc3e7fff libsystem_coretls.dylib (121.50.4) <EC6FCF07-DCFB-3A03-9CC9-6DD3709974C6> /usr/lib/system/libsystem_coretls.dylib

0x7fffdc3e8000 - 0x7fffdc3eefff libsystem_dnssd.dylib (765.50.9) <FF02A197-7CEF-3684-8155-E5E225051E44> /usr/lib/system/libsystem_dnssd.dylib

0x7fffdc3ef000 - 0x7fffdc418ff7 libsystem_info.dylib (503.50.4) <611DB84C-BF70-3F92-8702-B9F28A900920> /usr/lib/system/libsystem_info.dylib

0x7fffdc419000 - 0x7fffdc43bff7 libsystem_kernel.dylib (3789.51.2) <FC51D7B0-8292-3F6A-9231-64340B237EB7> /usr/lib/system/libsystem_kernel.dylib

0x7fffdc43c000 - 0x7fffdc483fe7 libsystem_m.dylib (3121.6) <A790C9A5-DD24-32F5-8FD7-33BFCE79AC87> /usr/lib/system/libsystem_m.dylib

0x7fffdc484000 - 0x7fffdc4a2ff7 libsystem_malloc.dylib (116.50.8) <48D1BBA3-914E-3C65-AF70-C33B4A1B5233> /usr/lib/system/libsystem_malloc.dylib

0x7fffdc4a3000 - 0x7fffdc4fcffb libsystem_network.dylib (856.50.56) <FDE14243-4328-3EFD-824C-C0D314D7B540> /usr/lib/system/libsystem_network.dylib

0x7fffdc4fd000 - 0x7fffdc506ff3 libsystem_networkextension.dylib (563.50.32) <D5381DA9-529C-3588-BE16-A2245DE93423> /usr/lib/system/libsystem_networkextension.dylib

0x7fffdc507000 - 0x7fffdc510ff3 libsystem_notify.dylib (165.20.1) <B8160190-A069-3B3A-BDF6-2AA408221FAE> /usr/lib/system/libsystem_notify.dylib

0x7fffdc511000 - 0x7fffdc519fe7 libsystem_platform.dylib (126.50.8) <5940EAB7-84D6-34DC-9B38-111648B2B589> /usr/lib/system/libsystem_platform.dylib

0x7fffdc51a000 - 0x7fffdc524ff7 libsystem_pthread.dylib (218.51.1) <62A84A68-431D-3B54-A7B6-31367CCF2884> /usr/lib/system/libsystem_pthread.dylib

0x7fffdc525000 - 0x7fffdc528ff7 libsystem_sandbox.dylib (592.50.47) <87A2327D-B7A1-3E4C-A85D-D3D9484003DB> /usr/lib/system/libsystem_sandbox.dylib

0x7fffdc529000 - 0x7fffdc52aff3 libsystem_secinit.dylib (24.50.4) <F78B847B-3565-3E4B-98A6-F7AD40392E2D> /usr/lib/system/libsystem_secinit.dylib

0x7fffdc52b000 - 0x7fffdc532ffb libsystem_symptoms.dylib (532.50.47) <9CF6A47C-8343-3E85-9C27-A8D98E726A8B> /usr/lib/system/libsystem_symptoms.dylib

0x7fffdc533000 - 0x7fffdc546ff7 libsystem_trace.dylib (518.51.1) <E1D540D8-CC88-3901-92BA-FC4B802FE0E8> /usr/lib/system/libsystem_trace.dylib

0x7fffdc547000 - 0x7fffdc54cffb libunwind.dylib (35.3) <3D50D8A8-C460-334D-A519-2DA841102C6B> /usr/lib/system/libunwind.dylib

0x7fffdc54d000 - 0x7fffdc576ff7 libxpc.dylib (972.50.27) <ABC45890-DA23-3A4A-B50B-1384BD4CBBDF> /usr/lib/system/libxpc.dylib

External Modification Summary:

Calls made by other processes targeting this process:

task_for_pid: 1

thread_create: 0

thread_set_state: 0

Calls made by this process:

task_for_pid: 0

thread_create: 0

thread_set_state: 0

Calls made by all processes on this machine:

task_for_pid: 105

thread_create: 0

thread_set_state: 0

VM Region Summary:

ReadOnly portion of Libraries: Total=243.8M resident=0K(0%) swapped_out_or_unallocated=243.8M(100%)

Writable regions: Total=91.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=91.0M(100%)

VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

Activity Tracing 256K 2

Dispatch continuations 16.0M 2

Kernel Alloc Once 8K 2

MALLOC 64.5M 18

MALLOC guard page 32K 7

STACK GUARD 56.0M 6

Stack 10.0M 6

__DATA 19.6M 196

__IMAGE 528K 2

__LINKEDIT 115.1M 4

__TEXT 128.7M 197

__UNICODE 556K 2

shared memory 28K 4

=========== ======= =======

TOTAL 411.4M 435

Posted on Apr 12, 2017 10:35 AM

Reply

Answer 1

dpetrzelka Author

Level 1

8 points

Apr 12, 2017 11:05 AM in response to Eric Root

EtreCheck version: 3.1.5 (343)

Report generated 2017-04-12 11:03:48

Download EtreCheck from https://etrecheck.com

Runtime 1:49

Performance: Excellent

Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Problem: Computer is restarting

Hardware Information: ⓘ

MacBook Pro (Retina, 15-inch, Early 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro10,1

1 2.8 GHz Intel Core i7 (i7-3840QM) CPU: 4-core

16 GB RAM Not upgradeable

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 30

Video Information: ⓘ

Intel HD Graphics 4000

NVIDIA GeForce GT 650M - VRAM: 1024 MB

Color LCD 2880 x 1800

Thunderbolt Display 2560 x 1440

System Software: ⓘ

macOS Sierra 10.12.4 (16E195) - Time since boot: less than an hour

Disk Information: ⓘ

APPLE SSD SM768E disk0 : (751.28 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / [Startup]: 750.05 GB (81.26 GB free)

Core Storage: disk0s2 750.42 GB Online

ST1000LM024 HN-M101MBB disk2 : (1 TB) (Rotational)

[Show SMART report]

EFI (disk2s1) <not mounted> : 210 MB

Untitled (disk2s2) /Volumes/Untitled : 999.86 GB (514.50 GB free)

USB Information: ⓘ

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Keyboard Hub

Mitsumi Electric Apple Optical USB Mouse

Apple Inc. Apple Keyboard

Apple Inc. FaceTime HD Camera (Display)

Apple Inc. Apple Thunderbolt Display

Apple Inc. Display Audio

HGST G-Drive Mobile USB

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

Apple Inc. Thunderbolt Display

BUFFALO INC. HD-PATU3

Gatekeeper: ⓘ

Mac App Store and identified developers

Unknown Files: ⓘ

/Library/LaunchDaemons/konea.plist

/Library/Application Support/Dell/KACE/bin/konea

One unknown file found. [Check files]

Kernel Extensions: ⓘ

/System/Library/Extensions

[not loaded] com.focusrite.driver.usb2audio (1.5 - SDK 10.6 - 2017-04-11) [Support]

[not loaded] net.tunnelblick.tap (20090913 (Tunnelblick build 2780) - 2017-04-11) [Support]

[not loaded] net.tunnelblick.tun (20090913 (Tunnelblick build 2780) - 2017-04-11) [Support]

~/Downloads/LCC Installer.app

[not loaded] com.Logitech.Control Center.HID Driver (3.9.2 - SDK 10.8 - 2016-07-20) [Support]

[not loaded] com.Logitech.Unifying.HID Driver (1.3.3 - SDK 10.8 - 2016-07-20) [Support]

Startup Items: ⓘ

AMPAgentBootup: Path: /Library/StartupItems/AMPAgentBootup

Startup items no longer function in OS X Yosemite or later

System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 174 Apple tasks

[running] 101 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 39 Apple tasks

[loaded] 173 Apple tasks

[running] 107 Apple tasks

Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (2017-03-09) [Support]

[running] com.adobe.AdobeCreativeCloud.plist (2017-04-03) [Support]

[loaded] com.google.keystone.agent.plist (2017-01-13) [Support]

[loaded] com.googlecode.munki.ManagedSoftwareCenter.plist (2015-08-12) [Support]

[not loaded] com.googlecode.munki.MunkiStatus.plist (2016-02-01) [Support]

[not loaded] com.googlecode.munki.managedsoftwareupdate-loginwindow.plist (2015-08-12) [Support]

[loaded] com.kace.AdminAlert.plist (2014-12-02) [Support] - /Library/Application Support/Dell/KACE/bin/AdminAlert.app/Contents/MacOS/AdminAlert: Executable not found!

[loaded] com.oracle.java.Java-Updater.plist (2015-10-13) [Support]

Launch Daemons: ⓘ

[running] com.adobe.ARM.[...].plist (2017-03-09) [Support]

[running] com.adobe.adobeupdatedaemon.plist (2017-04-03) [Support]

[running] com.adobe.agsservice.plist (2016-11-30) [Support]

[loaded] com.adobe.fpsaud.plist (2017-01-30) [Support]

[not loaded] com.apple.installer.cleanupinstaller.plist (2017-04-11) - /macOS Install Data/Locked Files/cleanup_installer: Executable not found!

[loaded] com.google.keystone.daemon.plist (2017-01-23) [Support]

[loaded] com.googlecode.munki.logouthelper.plist (2015-08-12) [Support]

[loaded] com.googlecode.munki.managedsoftwareupdate-check.plist (2015-08-12) [Support]

[loaded] com.googlecode.munki.managedsoftwareupdate-install.plist (2015-08-12) [Support]

[loaded] com.googlecode.munki.managedsoftwareupdate-manualcheck.plist (2015-08-12) [Support]

[running] com.kace.ampagent.plist (2015-06-17) [Support]

[loaded] com.kace.ampagentbootup.plist (2015-06-17) [Support]

[loaded] com.kace.ampwatchdog.plist (2015-06-17) [Support]

[loaded] com.macpaw.CleanMyMac3.Agent.plist (2016-11-02) [Support]

[running] com.meraki.agentd.plist (2016-11-26) [Support]

[loaded] com.microsoft.autoupdate.helper.plist (2017-03-22) [Support]

[loaded] com.microsoft.office.licensingV2.helper.plist (2017-03-09) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2015-08-04) [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist (2014-01-20) [Support]

[running] konea.plist (2016-04-26) [Support]

User Launch Agents: ⓘ

[loaded] com.adobe.AAM.Updater-1.0.plist (2016-11-30) [Support]

[loaded] com.adobe.ARM.[...].plist (2017-03-09) [Support]

[loaded] com.macpaw.CleanMyMac3.Scheduler.plist (2017-03-22)

[running] com.spotify.webhelper.plist (2017-04-11) [Support]

User Login Items: ⓘ

iTunesHelper Application (2017-03-27)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

FontAgent Activator Application

(/Library/Application Support/FontAgent Pro/FontAgent Activator.app)

A360 Desktop Application

(/Applications/Autodesk/A360 Desktop.app)

Internet Plug-ins: ⓘ

OfficeLiveBrowserPlugin: 12.3.6 (2013-10-09) [Support]

AdobeExManDetect: AdobeExManDetect 1.1.0.0 - SDK 10.7 (2014-09-19) [Support]

Flip4Mac WMV Plugin: 3.2.0.16 - SDK 10.8 (2013-12-03) [Support]

AdobePDFViewerNPAPI: 11.0.19 - SDK 10.6 (2017-03-09) [Support]

FlashPlayer-10.6: 24.0.0.221 - SDK 10.9 (2017-02-19) [Support]

AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2017-04-03) [Support]

WidevineMediaOptimizer: Unknown (2015-03-09) [Support]

QuickTime Plugin: 7.7.3 (2017-03-22)

Flash Player: 24.0.0.221 - SDK 10.9 (2017-02-19) Outdated! Update

Silverlight: 5.1.20913.0 - SDK 10.6 (2013-10-12) [Support]

AdobePDFViewer: 11.0.19 - SDK 10.6 (2017-03-09) [Support]

JavaAppletPlugin: Java 8 Update 60 build 27 (2015-10-13) Check version

3rd Party Preference Panes: ⓘ

Flash Player (2017-01-30) [Support]

Flip4Mac WMV (2013-03-29) [Support]

FAPPreferences (2016-10-17) [Support]

GoPro (2015-03-09) [Support]

Java (2015-10-13) [Support]

Time Machine: ⓘ

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 750.05 GB Disk used: 668.79 GB

Destinations:

Untitled [Local]

Total size: 999.86 GB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 999.86 GB < (Disk used 668.79 GB X 3)

Top Processes by CPU: ⓘ

111% photoanalysisd

18% DesktopServicesHelper

18% WindowServer

9% Finder

8% kernel_task

Top Processes by Memory: ⓘ

1.16 GB kernel_task

1.06 GB Google Chrome Helper(7)

344 MB Finder

246 MB Google Chrome

229 MB mdworker(30)

Virtual Memory Information: ⓘ

8.89 GB Available RAM

241 MB Free RAM

7.11 GB Used RAM

8.66 GB Cached files

154 MB Swap Used

Diagnostics Information: ⓘ

Apr 12, 2017, 10:21:25 AM /Library/Logs/DiagnosticReports/m_agent_2017-04-12-102125_[redacted].crash

/usr/local/sbin/m_agent

Apr 12, 2017, 10:20:18 AM /Library/Logs/DiagnosticReports/Kernel_2017-04-12-102018_[redacted].panic [Details]

Apr 12, 2017, 10:20:15 AM Self test - passed

Apr 12, 2017, 09:57:58 AM /Library/Logs/DiagnosticReports/Microsoft Excel_2017-04-12-095758_[redacted].cpu_resource.diag [Details]

/Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel

Apr 12, 2017, 09:39:08 AM /Library/Logs/DiagnosticReports/m_agent_2017-04-12-093908_[redacted].crash

Apr 12, 2017, 08:31:46 AM /Library/Logs/DiagnosticReports/backupd_2017-04-12-083146_[redacted].cpu_resour ce.diag [Details]

/System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd

Apr 12, 2017, 07:25:15 AM /Library/Logs/DiagnosticReports/m_agent_2017-04-12-072515_[redacted].crash

Apr 12, 2017, 07:20:05 AM /Library/Logs/DiagnosticReports/m_agent_2017-04-12-072005_[redacted].crash

Apr 11, 2017, 03:24:51 PM /Library/Logs/DiagnosticReports/Mail_2017-04-11-152451_[redacted].cpu_resource. diag [Details]

/Applications/Mail.app/Contents/MacOS/Mail

Apr 11, 2017, 02:11:08 PM /Library/Logs/DiagnosticReports/CalendarAgent_2017-04-11-141108_[redacted].cpu_ resource.diag [Details]

/System/Library/PrivateFrameworks/CalendarAgent.framework/Executables/CalendarA gent

Apr 11, 2017, 02:09:50 PM /Library/Logs/DiagnosticReports/m_agent_2017-04-11-140950_[redacted].crash

Reply

Answer 2

Eric Root

Level 10

685,257 points

Apr 12, 2017 10:42 AM in response to dpetrzelka

Try running this program in your normal account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Reply

Answer 3

John Galt

Level 10

155,810 points

Apr 12, 2017 11:29 AM in response to dpetrzelka

"CleanMyMac" claims another victim.

Reply