Is Starbucks app not working with iOS 10.3.1?

Question

Level 1

5 points

Is Starbucks app not working with iOS 10.3.1?

I recently upgraded to iOS 10.3.1 on my iPhone 7 Plus. Since then my Starbucks app stopped working. I open the app and what it does is that it closes itself after 3 seconds. I already downloaded the newest Starbucks app version (4.3.4) launched on 4/4/17 and the problem still continues. I tried signing in and out the app, uninstalling and installing it again, closing it and opening it, even turning off and on my phone and nothing seems to be helping.

Posted on Apr 20, 2017 12:54 PM

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Answer 1

JimmyCMPIT

Level 7

29,306 points

Apr 20, 2017 1:01 PM in response to Luisi82

iOS 10.3.1 was not developed to facilitate 3rd party applications such as "Starbucks app". Starbucks is entirely responsible for the functionality of their software, not Apple.

Do a cold restart, and try again. If that fails delete the App and download it again. If problems persist you should ask the developers of that app.

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Answer 2

javaliga

Level 10

120,179 points

Apr 20, 2017 1:01 PM in response to Luisi82

I have found that in these situations that deleting the app & then re-downloading it generally resolves this problem. The only issue is that you may have to re-enter your account info depending on how the app stores that info on its server.

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Answer 3

Apr 20, 2017 12:58 PM in response to Luisi82

I'm having not problems with it on iOS 10.3.1. So, it should work. I'd probably start by restoring from a back up.

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Answer 4

Jun 29, 2017 6:21 PM in response to Luisi82

Did Apple help you find out what's the issue was with the Starbucks app?.

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